Station Facilities: Manchester Victoria (MCV)

Managed by Northern Rail

Station Approach
Todd Street
MANCHESTER
Greater Manchester

M3 1PB

Last changed: 20:33 on 31 Mar 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep MCV to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:30-22:00 Sunday 08:00-22:15
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • Greater Manchester

General Services Information ^ Top

Service Details
Customer Service No
Customer Service - Note contact Customer Relations
Left Luggage No
Lost Property No
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Waiting Rooms - Note yes
Women-Only Waiting Room Yes
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note Buffet located on the main concourse. Wheelchair accessible.
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Web Kiosk No
Post Box Yes
Post Box - Note outside the station
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note Quickfare accepts notes and coins. Some wheelchair users may not reach note/coin slots or some buttons.
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. All Northern trains carry a ramp to assist wheelchair users to board
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note spare key in Duty Manager's office
Step Free Access Coverage Whole station
Step Free Access Coverage - Note Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform.
Imparied Mobility Set Down No
Imparied Mobility Set Down - Note No designated area is provided. The station front may be used for set down purposes.
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

Local Area ^ Top

Service Details
Hotels Yes

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