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Contact Us

By E-Mail:
Please us the feedback form.

For General Enquiries:
call 1-800-BCHYDRO (1-800-224-9376) or view the Customer Services Contact Information in Your Area.

For Commercial Enquiries:
call 1-800-224-9376 or view the Customer Services Contact List.

For Emergencies & Power Outages:
call 1-888-769-3766

For BC Hydro Power Smart:
call 1-877-431-9463 (outside the Lower Mainland)
or (604) 431-9463 in other areas.

For BC Hydro AccountOnline System Comments or Questions:
call (604) 528-1584 (collect if outside the Lower Mainland) or email

For Media Relations (media only):
Wayne Cousins, Media Relations
BC Hydro
333 Dunsmuir St., 16th Floor
Vancouver, B.C.   V6B 5R3
Phone: (604) 623-4529   Fax: (604) 623-3730
E-mail: wayne.cousins@bchydro.com

Search for BC Hydro employees' email addresses.

Can't find the number? Call us at: (604) 528-1600
To contact us by mail:
BC Hydro, Customer Services
PO Box 9501, STN Terminal
Vancouver B.C.   V6B 4N1


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