I'm having trouble viewing a video or online photo gallery.

The first thing you should check for is to see if your computer has any video filters or ad blocking software. You need to allow ads to appear for our videos to play. On rare occasions, some anti-virus software can malfunction and block our videos and galleries. If this happens, adjust your settings to allow all Washington Post content. Another thing to check is to see if you are running the Adobe Flash Player, which has a way of preventing applications from saving information from your computer without first asking permission to do so. When you change this to allow sites to save information on your computer, the video or photo gallery on washingtonpost.com should become viewable.

 

 

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Topic Information
  • Topic #: 15067-158
  • Date Created: 2/19/2010
  • Last Modified Since: 1/9/2013
  • Viewed: 150