What is the cancellation and refund policy for a digital subscription?

You can cancel your subscription at any time. When you cancel, we will stop charging your account the following billing cycle. Your digital access will continue for the remainder of the current billing period. Afterward, you will still be able to view a limited number of articles a month, just like any other visitor.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Note: If you purchased your subscription through an App Store such as the Apple App Store, Amazon or Google Play, please refer to the app store’s terms and conditions.

To cancel your subscription via iTunes please call: 1-800-275-2273

Or visit: http://support.apple.com/kb/ht4098

To cancel your subscription via Amazon please call:1-888-280-3321

Or visit: http://www.amazon.com/gp/help/customer/display.html?nodeId=201357590

To cancel your subscription via Google Play please call: 1-855-836-3987

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Topic Information
  • Topic #: 15067-524
  • Date Created: 6/10/2013
  • Last Modified Since: 11/18/2014
  • Viewed: 7805