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Questions and answers for employers/advertisers

Frequently Asked QuestionsJobs on The Washington PostEmployers

What is the cost of an online Job ad?
I do not have a Washington Post Billing Account, what are the different payment options?
Who do I contact regarding billing questions?
What is the cost of a newspaper ad?
How do I place an ad to run in the newspaper?
How can I get a copy of my receipt/invoice?
How can I search your database of job seekers?
What are the deadlines for placing an ad in the newspaper?
I placed a job listing in The Washington Post and the information in the online version of the listing is incorrect. How can I make changes?
What is a Washington Post Billing Account and how do I get one?
Why won't the system accept my email address?
What is the cost of a combination online/print ad?
How do I deactivate an ad?
How do I place an online ad?
I have a Washington Post account, but don’t know the billing password
What is the purchase order number? Is it required?
Can I see how many people have viewed/responded to my online ad?
What if I have a position that needs to be filled quickly? Do you have any products that can give my job more exposure on the site?
How long does it take for the ad to appear on the website once it is purchased?
How do I place an ad to run both online and in the newspaper?
How long are ads stored in the system?
How do I add a company logo to my online listing?
How do I edit my online ad?
If I place an ad in the newspaper, will it automatically go online?
How do I post a blind ad online to keep my company name confidential?
Will making changes to my online ad result in additional charges?
What if I want to place several ads? What are Job Packs? Do I save if I buy more than one listing at a time?
How do I purchase an online ad that has already expired?
Do you have any tips to help me get the most from my job listing?
Will making changes to my newspaper ad result in additional charges?
I'm already registered with washingtonpostads.com. Will my washingtonpostads.com user name and/or password work on washingtonpost.com/jobs?
How can I change the posted date of my listing?
What constitutes one "line" for print advertising?
Why are there two separate charges on my credit card statement?
How can I post an ad in Express?
Which credit cards can I use to pay for my Classified ad?
Why am I missing a button/I can’t figure out how to go to the next page after editing/saving ad?
I am receiving an error message saying you could not validate my credit card. Why?
I am registered as an Employer, but forgot my username and/or password. How can I retrieve this information?
I can’t find my online ad.
When will my card/account be charged?
How do I edit my newspaper ad?
Why do I get an error when trying to preview my online ad?
Why do some online ads have an FE next to them? What exactly is a “Featured Employer”?
What does "wrapped" mean?
I purchased the wrong thing…how do I get a refund?
What if my Job is not Approved?
What is a Top Job?
Can I save an online ad that I want to purchase at a later time?
Is there a discount for Advertising Agencies?
How do I purchase an online ad that I have saved?
Can I reactivate an online ad that has been deactivated?
How do I renew an online ad?
Can I rollover an online job if it is filled before 30 days?
I think I have a commercial advertising account with The Post, but I don't know the account number. What should I do?

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