Discussions

Resolved! ebays new payment service

Ebay's new payment service is terrible.The only one who is helped by it is Ebay.Their seller's fees have gone up quite a bit.If your bank takes 3 days to post your money you can't use it till then.I have began to use other auction site to sell my goo...

Please take our Community survey

Hi all, We’re doing a research study on the eBay Community site, including the forums, discussions, seller news, and knowledge base/Q&A and we would like your confidential feedback. Your individual answers will not be tracked or linked to your sellin...

Unable to cancel orders

Hi I recently got into managed payments. After this, I am unable to approve buyer cancel requests. I'm getting an error "Refund failed for this cancellation" even though there's more than enough available funds in my managed payments. It looks like i...

Updates to Ebay User Agreement regarding Sales Tax Collection - Please explain

Got the email today regarding changes to the User Agreement. Why is information on the changes included in the email rather than a weird hint at the bottom that it is about sales tax collection. This is the only thing I can find in the agreement rega...

Promoted vs non-promoted being seen / search results

So, non-promoted listings may not be seen, as buried in the update. Is this fair? Store operators pay a monthly fee which includes a predetermined number of listings. If a store operator cannot afford to give up more of his profit to pay extra fees f...

2019 Fall Seller Update - Sales Taxes

Clause 5 - Fees and Taxes "In any jurisdiction where eBay has an obligation to collect sales taxes on sales you make using eBay Services, we may collect such sales taxes from you via the payment method on file under the terms of the Billing Agreement...

Intentional Growth Reversal

Hey all,My story is quite illogical but completely accurate. eBay saw our sales explosions across the internet and invited us back to the platform 13 months ago, after a five year suspension for below standard. Since that time we expanded and grew an...

Incoming unannounced policy changes?

Here's a key line in the new update..." Starting October 1, 2019, we’re simplifying our policies so that they will be easy for you to understand, as well as help you manage your business consistent with our rules."So it looks like ebay just announced...

Multi-User Access - when will we be able to set up access for an employee to ship?

I am curious if this is coming in the future. I have somebody who ships for me. I would love to limit access to shipping only. The access does not allow users to get to shipping currently.

User agreement - forced tax collection

@Anonymous https://pages.ebay.com/seller-center/seller-updates/2019-fall/index.html"Our updated eBay User Agreement, effective August 30, 2019, relates to eBay’s ongoing rights and responsibilities pertaining to marketplace tax collection." I assume ...

When will USPS shipping label cost be deducted from pending balance in managed payments?

I was wondering if anyone knew when they were going to add the feature of the USPS shipping label cost being deducted from the pending balance in managed payments.

I Received A User Agreement Update TODAY 09-06-19! But It Went Into Effect On 08-30-19!

What the heck! What happened to the 30 day notice policy?

Increased visibility for promoted listings in search results

In our ongoing effort to optimize the visibility of Promoted Listings placements, we’re shifting to a mix of promoted and non-promoted listings at the top of search results. Now a mixture of promoted and non-promoted listings will be eligible to appe...

Please highlight the change(s) to the User Agreement

I saw the box with the text Important eBay User Agreement Updateand some verbage about sales tax collection. I clicked on the accompanying link and saw the whole updated user agreement. It would have been MOST helpful if the changes had been highligh...

Does this mean eBay is going to start enforcing its Listing Policies AGAINST large sellers?

If you have a policy issue, we’ll help you fix it to avoid any disruptions to your businessIf we flag a listing for a potential policy issue, we’ll give you an opportunity to correct the issue and avoid disruptions to your business. We’ll clearly com...