If you have a computing problem or query, what sources are available online to help you get it solved?
These pages show you how to find your way around the Web pages at the University and world wide; they also direct you to online help about our local services and facilities. The vast majority of queries can be answered by looking at any of a number of online resources. Check here first before contacting us, you may find what you are looking for ...
| Information on the University of Bath pages
The University of Bath home page contains links to information about all aspects of campus life - including staff and student services and societies, academic schools and BUCS services.
To search the University's Web pages we recommend you use Excite.
You can search for information on the Web by subject, method of access or location by following the links from the Searching the Internet page. We recommend you use one of the search engines Alta Vista, Lycos or InfoSeek or the Yahoo directory. AC/DC is useful for UK academic searches. Internet Search Tools & Techniques and University of Exeter's page on Search tips are valuable sources to help develop effective search techniques.
More about the Web
If you have any queries about the Web server, they should be directed to webmaster.
UK Academic and Research resources|
NISS and BUBL are the main UK academic information sources. The BUBL Information Service provides access to BUBL Link - a subject tree which catalogues Internet resources by subject. The NISS Information Gateway provides access to:
EDINA - a JISC-funded national data centre
UK HE & Research Libraries
UK National Facilities including links to JANET and UCISA
Universities, colleges and research sites - interactive map
UK-based Web resources
|Look at all available documentation, especially
documentation and the online help provided with most programs
(eg Microsoft's Word for Windows and Excel have extensive
Many UK universities make their computing documentation and training materials available - useful Web sites include UK University Computing Documents and Training Materials and Report on IT learning materials - please be careful to observe any copyright conditions.
|Our Help Desk, located inside the Library & Learning Centre at the front of Level 2 is the place to go if you are a new user or if you are already registered but have forgotten your password. (Online information about how to change your password is available.) You should also contact the Help Desk if you want help with a computing problem, eg UNIX or PC software, viruses, broken hardware, printing, word processing, etc.|
|If you are registered to use our facilities,
you have access to e-mail; we recommend the Pine
You can find e-mail addresses for staff and students at the University; for other UK academics, go to WhoWhere? and be sure to enter ac.uk in the 'Enter Domain Name' box. If you have problems with e-mail to/from the University, contact email@example.com.
E-mail mailing lists provide a valuable source of subject-specific academic information; they allow people with a common interest (academic, commercial, recreational, etc) to communicate with one another world-wide. BUCS support many campus lists. More about mailing lists including an academic subject-based list is available from the E-mail discussion lists page. Mailbase is the UK's main electronic mailing list service for research in Higher Education.
|There is a list
of UNIX and PC software available on central service machines; the
Campus Software Server
(drive G) holds copies of site-licensed PC software. Local
documentation or man pages exist for
the majority of these packages.
UK based software archives specifically designed for the UK academic community include HENSA and the SunSITE archive:
|BUSH - Bath University Software and Hardware (accessed off the Parade on the 1West side of the Learning Centre) supplies most items required for personal computing - software, PCs, printers, consumables, etc. You can send your queries via e-mail to firstname.lastname@example.org. Up-to-date price lists for PCs, printers, scanners, discs, etc are available from the BUSH page. BUSH staff will be happy to discuss your PC requirements.|
|All registered users have access to the BUCS UNIX service. UNIX on-line help is available on all the BUCS UNIX machines by using the man command. There is a manual of information for users of UNIX, UNIXhelp for users. See also the UNIX Reference Desk.|
News is another source of academic research information. It consists of
articles (messages and other files) posted (using a similar
method to e-mail) and organized under a set of broad headings called newsgroups.
Newsgroups are organized hierarchically (eg, if your work/research is to
do with materials science you might want to read and post to sci.material
and, if you are interested in the more specific area of ceramics, you might
try sci.materials.ceramics). A number of newsgroups specific to
the University exist; these begin with bath. ....
All registered users of BUCS have access to reading USENET news. On BUCS UNIX machines you can read Usenet News on ss1, mary or midge using the trn command or via Netscape News or, if you have X windows, you can use the threaded News reader program knews. Usenet News FAQs pages of interest include a list from BUCS, an index at Imperial College and listing by newsgroups. You can also find out which newsgroups discuss the Web.
|Telnet is available on UNIX, PC and MAC systems and can be used to
contact the Library OPAC (telnet lib),
- the Bath Information and Data Services - (telnet bids
connecting to remote sites from Bath and for connecting to
Bath from remote sites.
FTP, the File Transfer Protocol, is used to transfer computer files of any type between computers connected to the Internet There are also a large number of publicly-accessible file archives (containing software, documentation,books, images, etc) available world-wide (Filez gives access to an index of ftp servers); anonymous FTP is used to access such archives. At the University there is a Bath Anonymous FTP server . When logging in to the remote FTP server, the username anonymous is used; conventionally your e-mail address is used for the password.
WebSearch |WebSources | Documentation | HelpDesk | E-mail | Software | BUSH | UNIX | Usenet | Telnet/FTP