University of Bath

opening book Online Information

If you have a computing problem or query, what sources are available online to help you get it solved?

These pages show you how to find your way around the Web pages at the University and world wide; they also direct you to online help about our local services and facilities. The vast majority of queries can be answered by looking at any of a number of online resources. Check here first before contacting us, you may find what you are looking for ...

WebSearch |WebSources | Documentation | HelpDesk | E-mail | Software | BUSH | UNIX | Usenet | Telnet/FTP

Searching the Web

openbook Information on the University of Bath pages
The University of Bath home page contains links to information about all aspects of campus life - including staff and student services and societies, academic schools and BUCS services.

To search the University's Web pages we recommend you use Excite.

You can search for information on the Web by subject, method of access or location by following the links from the Searching the Internet page. We recommend you use one of the search engines Alta Vista, Lycos or InfoSeek or the Yahoo directory. AC/DC is useful for UK academic searches. Internet Search Tools & Techniques and University of Exeter's page on Search tips are valuable sources to help develop effective search techniques.

From the University pages you can access Web-based services in the Bath area, online library catalogues and the Library's Journals Finding List.

openbook More about the Web
For more information on using Netscape and the Web see:

For more technical information, try either Web Developer's Virtual Library: WWW Development or Verity Internet Virtual Library.

If you have any queries about the Web server, they should be directed to webmaster.

Useful Web Sources

openbook UK Academic and Research resources
NISS and BUBL are the main UK academic information sources. The BUBL Information Service provides access to BUBL Link - a subject tree which catalogues Internet resources by subject. The NISS Information Gateway provides access to: Other UK academic sites include:
EDINA - a JISC-funded national data centre
UK HE & Research Libraries
UK National Facilities including links to JANET and UCISA
Universities, colleges and research sites - interactive map

openbook UK-based Web resources
UK-based Web servers - academic, commercial, government, etc
UKdirectory - lists all the Web sites in the UK
UK and Ireland - an active map
UK Yell - provided by the yellow pages section of BT
Yahoo's UK Web resources


Look at all available documentation, especially local online documentation and the online help provided with most programs (eg Microsoft's Word for Windows and Excel have extensive on-line help).
Many UK universities make their computing documentation and training materials available - useful Web sites include UK University Computing Documents and Training Materials and Report on IT learning materials - please be careful to observe any copyright conditions.

Read BUCS FAQs, FAQs collected from other sites and the World Wide Web FAQs is a list of frequently asked questions about the web.

Passwords,computing problems, etc

Our Help Desk, located inside the Library & Learning Centre at the front of Level 2 is the place to go if you are a new user or if you are already registered but have forgotten your password. (Online information about how to change your password is available.) You should also contact the Help Desk if you want help with a computing problem, eg UNIX or PC software, viruses, broken hardware, printing, word processing, etc.

Electronic mail

If you are registered to use our facilities, you have access to e-mail; we recommend the Pine and Simeon mailers.
You can find e-mail addresses for staff and students at the University; for other UK academics, go to WhoWhere? and be sure to enter in the 'Enter Domain Name' box. If you have problems with e-mail to/from the University, contact

E-mail mailing lists provide a valuable source of subject-specific academic information; they allow people with a common interest (academic, commercial, recreational, etc) to communicate with one another world-wide. BUCS support many campus lists. More about mailing lists including an academic subject-based list is available from the E-mail discussion lists page. Mailbase is the UK's main electronic mailing list service for research in Higher Education.

Software online

There is a list of UNIX and PC software available on central service machines; the Campus Software Server (drive G) holds copies of site-licensed PC software. Local documentation or man pages exist for the majority of these packages.

UK based software archives specifically designed for the UK academic community include HENSA and the SunSITE archive:

  • HENSA (Higher Education National Software Archive) hosts software which is free of charge to educational users and : HENSA/micros and HENSA/Unix
  • The SunSITE located at Imperial College London is an archive sponsored primarily by Sun Microsystems
If you are looking for plug-ins or helper applications for Netscape Navigator the Netscape site now offers a site where you can download Netscape Navigator Components.

Purchasing PCs etc

BUSH - Bath University Software and Hardware (accessed off the Parade on the 1West side of the Learning Centre) supplies most items required for personal computing - software, PCs, printers, consumables, etc. You can send your queries via e-mail to Up-to-date price lists for PCs, printers, scanners, discs, etc are available from the BUSH page. BUSH staff will be happy to discuss your PC requirements.

Help with UNIX

All registered users have access to the BUCS UNIX service. UNIX on-line help is available on all the BUCS UNIX machines by using the man command. There is a manual of information for users of UNIX, UNIXhelp for users. See also the UNIX Reference Desk.


Usenet News is another source of academic research information. It consists of articles (messages and other files) posted (using a similar method to e-mail) and organized under a set of broad headings called newsgroups. Newsgroups are organized hierarchically (eg, if your work/research is to do with materials science you might want to read and post to sci.material and, if you are interested in the more specific area of ceramics, you might try sci.materials.ceramics). A number of newsgroups specific to the University exist; these begin with bath. ....

All registered users of BUCS have access to reading USENET news. On BUCS UNIX machines you can read Usenet News on ss1, mary or midge using the trn command or via Netscape News or, if you have X windows, you can use the threaded News reader program knews. Usenet News FAQs pages of interest include a list from BUCS, an index at Imperial College and listing by newsgroups. You can also find out which newsgroups discuss the Web.

Telnet and FTP

Telnet is available on UNIX, PC and MAC systems and can be used to contact the Library OPAC (telnet lib), BIDS - the Bath Information and Data Services - (telnet bids ), for connecting to remote sites from Bath and for connecting to Bath from remote sites.

FTP, the File Transfer Protocol, is used to transfer computer files of any type between computers connected to the Internet There are also a large number of publicly-accessible file archives (containing software, documentation,books, images, etc) available world-wide (Filez gives access to an index of ftp servers); anonymous FTP is used to access such archives. At the University there is a Bath Anonymous FTP server . When logging in to the remote FTP server, the username anonymous is used; conventionally your e-mail address is used for the password.

WebSearch |WebSources | Documentation | HelpDesk | E-mail | Software | BUSH | UNIX | Usenet | Telnet/FTP

University of Bath, Bath BA2 7AY -