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Important Notices


Some of the information and services found on this site have been provided by external sources. The Government of Canada is not responsible for the accuracy, reliability or currency of the information or services provided by external sources. Users wishing to rely upon this information or services should consult directly with the appropriate source.

Privacy Notice

The Foreign Credentials Referral Office Web site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address.

All personal information created, held or collected by the Government of Canada is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information or advised of the authority for such collection. You will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

Visitor information is not disclosed to anyone except Government of Canada personnel who need the information to carry out responsibilities of their job. Any further disclosure of the personal information you give us will be in accordance with the federal Privacy Act.

Official Languages

The Foreign Credentials Referral Office website respects the Official Languages Act and is committed to ensuring all information and services on this site is available in both English and French. However, users should be aware that some information from external sources that are not subject to the Official Languages Act is only provided as a convenience and is available only in the language in which it was provided.

Hyperlinking Notice

Links to websites not under the control of the Government of Canada are provided solely for the convenience of users. The Government of Canada is not responsible for the accuracy, currency or the reliability of the content. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their contents.

Users should be aware that information offered by non-Government of Canada sites that are not subject to the Official Languages Act and to which the Government of Canada links, may be available only in the language(s) used by the sites in question.

Copyright/Permission to Reproduce

Materials on this website were produced and/or compiled by Government of Canada for the purpose of providing users with direct access to information about the programs and services offered by the Government of Canada.

The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial Reproduction

Information on this site has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from the Government of Canada. We ask only that:

  • users exercise due diligence in ensuring the accuracy of the materials reproduced;
  • the Government of Canada be identified as the source; and,
  • the reproduction is not represented as an official version of the materials reproduced, nor as having been made, in affiliation with or with the endorsement of the Government of Canada.

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada’s copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission-granting process, PWGSC helps to ensure that individuals / organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to Public Works and Government Services Canada's, Applying for Copyright Clearance on Government of Canada Works page.

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 5th Floor
Ottawa, ON
K1A 0S5 or

Third-party Materials

Some of the materials and graphical elements found on Government of Canada Web sites are subject to copyrights held by other organizations. This is particularly true of sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 5th Floor
Ottawa, Ontario
K1A 0S5

External Service Providers

In order to effectively operate its websites, the Government of Canada occasionally uses service providers external to the Government of Canada. Such service providers are bound by a contract with the Government of Canada to treat any personal information they receive in a manner consistent with the provisions of the Privacy Act.

Questions/Comments on Privacy

Questions or comments regarding this policy, or the administration of the Privacy Act on the Foreign Credentials Referral Office Web site may be directed to:

Public Rights Administration
Citizenship and Immigration Canada
360 Laurier Avenue West, 10th Floor
Ottawa, Ontario
K1A 1L1

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner.