Defense Counterintelligence and Security Agency Assessment and Authorization Process Manual Version 2.2
Aug. 31, 2020 - The National Industrial Security Program (NISP) Authorization Office (NAO) is pleased to announce the release of the Defense Counterintelligence and Security Agency (DCSA) Assessment and Authorization Process Manual (DAAPM) Version 2.2. The updates focused on Section 9.8 - Federal Information Systems and Section 13 - Type Authorization. The manual becomes effective on August 31, 2020, and supersedes all previous versions. Click title for more information

DCSA Careers Mailbox Disabled
Aug. 26, 2020 - Effective August 26, 2020, DCSA has opted to disable the DCSA Careers mailbox until further notice. We will not collect any new resumes during this time. If you have submitted a resume for future consideration, you will be contacted directly via e-mail. Persons with disabilities are still invited to submit resumes at any time by contacting our Special Placement Program Coordinator at Please keep in mind that you also have the option of applying for DCSA jobs that are advertised on USAJOBS. Current vacancies can be found We will also be posting vacancies on Linked-In in the near future. Thank you for your interest in employment opportunities with the DCSA. Click title for more information.

Aug. 26, 2020 - ISOO has posted Notice 2020-02, "Transmitting Classified Information," which reminds agencies of requirements they must meet for sending classified information through the U.S. Postal Service (USPS) or by means of commercial carriers. The notice can be found Click the title for more information. Cleared contractors under DoD cognizance are additionally reminded that they should verify that the carrier being used is still listed on the ISOO website prior to shipment of classified material. The list of carriers who meet the requirements of 32 CFR Part 2001 and the NISPOM can be found at

Updated DISS JV Industry PSSARs FAQs
Aug. 17, 2020 - The Defense Information System for Security (DISS) Joint Verification System (JVS) Industry PSSARs frequently asked questions (FAQs) have been updated to include additional instructions on how to successfully transmit encrypted documents to the DISS Provisioning Team. The PSSAR Industry FAQ is located under 'Access Request' on the left hand side of this webpage. Click title for more information

Industry DISS Provisioning Reminder
Aug. 14, 2020 - Current Defense Information System for Security (DISS) users with Hierarchy/Account Managers are responsible for creating and managing DISS accounts within their respective Security Management Offices (SMOs). Click title for more information.

As DCSA develops the National Background Investigation Services (NBIS) system, we will provide updated resources, guides and information via the website, NP2, and the other platforms accessible to DCSA Customer Agencies. For more information on NBIS Onboarding please visit our NBIS Onboarding page

DCSA Knowledge Center

The DCSA Knowledge Center assists customers with usage of industrial/personnel security-related systems/applications. The Knowledge Center is closed on weekends and all federal holidays.

Toll-Free: (888) 282-7682

Menu options:
1 - Personnel Security Clearance Inquiries to include e-QIP - 8 a.m. to 5 p.m. Eastern Time
2 - Account Lockouts and Passwords - 8 a.m. to 6 p.m. Eastern Time
3 - Facility Clearance Inquiries - 8 a.m. to 5 p.m. Eastern Time
4 - OBMS
5 - CDSE - 8 a.m. - 4 p.m. Eastern Time


DoD Consolidated Adjudications Facility Call Center

Phone: 301-833-3850 (SSOs and FSOs only)
- Menu option #5/Industry


Defense Manpower Data Center’s (DMDC) Contact Center
Customer Service Hours:  8 a.m. – 8 p.m. Eastern Time, Monday - Friday (excluding federal holidays)
Toll-Free Telephone:  (800) 467-5526
Menu Options
1 – DISS
2 – Continuous Evaluation
3 – JPAS
4 – e-QIP
5 – SWFT
6 – DCII
7 – Personnel Security Inquiry / General Inquiry
8 – STEPP/ISFD/FCL (this is a direct transfer)
9 – Hear these options again
Email:  DMDC Contact Center  Do not send sensitive information via unencrypted email.

On October 1, 2019, as authorized by Executive Order 13869, the missions, records, and personnel of three FOIA and Privacy offices consolidated, and the Defense Counterintelligence and Security Agency (DCSA) FOIA and Privacy Office was created.  The Office is responsible for administering policies, programs, and procedures to ensure compliance with the Freedom of Information Act and Privacy Act, 5 U.S.C. 552 and 5 U.S.C. 552a, respectively; working closely with the DCSA Senior Component Official for Privacy and Office of General Counsel. 

The office is comprised of three components, each with its own responsibilities. 

  • The DCSA FOIA and Privacy Office for Investigations is responsible for responding to Privacy Act and FOIA requests for background investigation records.
  • The DCSA FOIA and Privacy Office for Adjudications is responsible for responding to Privacy Act requests for DoD Consolidated Adjudications Facility adjudication records.
  • The DCSA FOIA and Privacy Headquarters Office is primarily responsible for responding to the following types of requests: DCSA affiliated Human Resources and/or Hiring Actions; DCSA Inspector General Investigations; and Statements of Work / Contracts.

More information about the DCSA FOIA and Privacy Program can be found on our homepage at:

The Coronavirus (COVID-19) pandemic has affected various aspects of the mission of the Defense Counterintelligence and Security Agency.  Below is all the COVID-19 guidance that has been put out related to the DCSA mission.

(July 2, 2020)  Additional COVID-19 NISP Authorization Guidance 

(June 12, 2020)  DoD Consolidated Adjudications COVID-19 Response 

(May 1, 2020)  Additional COVID-19 NISP Guidance

(April 9, 2020)  COVID 19 - Maximum flexibility in employing alternative investigative methods 

(April 8, 2020)  Guidance on industry fingerprint submissions for background investigations 

(April 6, 2020)  DoD Consolidated Adjudications COVID-19 Response

(March 30, 2020)  COVID-19 NISP Guidance March 30, 2020 

(March 24, 2020)  Guidance from the Director of National Intelligence 

(March 20, 2020)  DoD CAF Call Center is Temporarily Suspending its Phone Service

(March 20, 2020)  NOTICE to Cleared Industry UPDATE 

(March 17, 2020)  Personnel Inquiries closure

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