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  America's Oldest Journal Covering the Newspaper Industry Tuesday, February 3, 2004  
 
Subscription Questions
What changes can I expect with my E&P; subscription?
What are the new subscription rates/offers for E&P;?
When E&P; goes monthly, will the price be the same?
Will the change affect my expiration date?
Can I subscribe online?
Contact Information

Online Access Questions
If I am a current print/online combination subscriber or online-only subscriber, how do I access the online content?
How do I get a username and password?
What if I forget my username or password?
Can I share my username and password with other people at my company?
Contact Information

Content Questions
What changes can I expect in the print edition?
Is there still free content online?
How often is the content online updated?
Can I access all of the articles from the print edition, online?
What does the icon mean?
What is QuikCap?
Contact Information

Advertising Questions
How can I reach E&P; subscribers with my advertising?
How can I access your media kit online?
How do I place a classified ad?
Contact Information

Classifieds
How do I access the classifieds online?
How often are they updated?
How do I place a classified ad?
Contact Information

Billing Questions
What merchant name will appear on my credit card or bank statement?
Who do I contact if I have a billing question about my Online-only or Print/Online combination subscription?
Who do I contact if I have billing questions about my Print-only subscription?

Print Magazine Delivery Questions
When will I receive my first issue of E&P;?
Will the magazines be delivered end of month or beginning of the month?



Subscription Questions

What changes can I expect with my E&P; subscription?
To meet your critical need for immediate access to timely news and information, we've redesigned and enhanced E&P; online. Our new Web site is your round-the-clock source for:
  • Breaking news stories updated hourly - real-time coverage of industry news and events as they happen.
  • Topical reports on every area of the newspaper business - including the newsroom, financial and corporate affairs, advertising and circulation, technology, syndicates and online journalism.
  • Plus exclusive access to e-mailed news alerts, newsletters, our Articles Archive Database and more!
We've also expanded E&P; magazine. Shifting from a weekly to monthly publication, our significantly larger print edition will include all the features and departments you've come to rely on - with the focus on industry trends, in-depth commentary and analysis that helps put the latest in perspective.

Together our new print and online editions will provide you with over 50% more news coverage and analysis. Be sure to take advantage of it by activating your online access at www.editorandpublisher.com/activate.
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What are the new subscription rates/offers for E&P;?
$99/year for Print and Online - Subscribers receive 12 monthly issues of the newly expanded print edition plus online access to the redesigned website - Editorandpublisher.com
$7.95/month for Online-Only - Subscribers receive online access to the redesigned web site - Editorandpublisher.com
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When E&P; goes monthly, will the price be the same?
We are not changing our prices since we will be offering so much more in both print and online. Print/Online Combination subscribers will receive 12 monthly issues of the newly expanded print edition plus online access to the redesigned web site - Editorandpublisher.com. However, we now have 1 additional subscription options available. (see descriptions/rates above)
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Will the change affect my expiration date?
The expiration month of your current subscription will not change. For example, if your expire date was between February 1st to February 28th 2004, your print subscripton will expire with the February 2004 issue and your online subscription will expire February 28, 2004.
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Can I subscribe online?
Yes, go to www.editorandpublisher.com and click on Subscribe (or Click here)
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Contact Information:
For Print/Online Combo and Online-Only Subscriber Services:
E-mail address: edpub@editorandpublisher.com
Phone: (800) 641-2030 U.S., (646) 654-5553 Outside U.S.



Online Access Questions

If I am a current print/online combination subscriber or online-only subscriber, how do I access the online content?
As a print/online combination subscriber you already have access to all of the information on EditorandPublisher.com you just have to activate. Click here and enter the subscriber id off of the mailing label of your magazine and your zip code.
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How do I get a username and password?
If you are a current print & online combination subscriber all you have to do is activate your account and then you will choose your own user name and password. Click here to enter the subscriber id off of the mailing label of your magazine and your zip code.
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What if I forget my username or password?
Go to the Forgot Password page, which is accessible on the Account Login page, or Click here and enter your user ID. You will then be prompted to enter the answer to your "hint question" that you chose at the time of sign up. We will email your username and password to you at the email address with which you first registered. If that doesn't work please email edpub@editorandpublisher.com

If you have forgotten both your user ID and password email edpub@editorandpublisher.com stating your first and last name, and customer service will assist you.
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Can I share my username and password with other people at my company?
No. That would violate the terms of service that you agree to when subscribing, and thus be grounds for termination of your account. In addition, anyone who logs on to the E&P; website using your id could change your username and password, preventing you from using your account. They would also have access to your credit card information.
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Contact Information:
For technical assistance contact Shared Services at:
E-mail address: edpub@editorandpublisher.com
Phone: (800) 641-2030 U.S., (646) 654-5553 Outside U.S.
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Content Questions

What changes can I expect in the print edition?
The monthly print edition of E&P; will be expanded from its weekly form and will shift its focus from news to in-depth features, analysis of trends and controversies, profiles of leading figures and opinion. All of the longtime E&P; staff writers-Dave Astor, Mark Fitzgerald, Lucia Moses, Jim Rosenberg, Joe Strupp and Carl Sullivan-will continue to write for the magazine every month.
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Is there still free content online?
Yes, breaking news from E&P;, the Associated Press and other partners will always be free in our Top Stories section. In addition, selected columns and department stories will be free for a few days before moving into our subscriber-only archive. However, the majority of E&P;'s proprietary news will now be restricted to subscribers only. Also free: industry calender, Newspeople (which includes job changes and promotions in the newspaper industry), and Photo of the Week.
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How often is the content online updated?
The Web site will continue to be updated throughout the day and with fewer print issues, we'll provide more news every day.
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Can I access all of the articles from the print edition, online?
Yes, if you're an E&P; (paid) subscriber. Print articles will be restricted to subscribers only. We will no longer publish any print stories in the free section of our Web site.
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What does the icon mean?
This icon indicates that the content is restricted to paid subscribers only. You'll need your user name and password to access this content.
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What is QuikCap?
QuikCap is a free service provided by Editor & Publisher Directories. In selected articles you will see (Click for QuikCap) immediately following the name of a daily newspaper. Clicking on this link will retrieve a capsule profile of the newspaper from the E&P; International Year Book Online, including address, telephone number, fax number, email address, web site address, publication plan, Monday-Friday circulation and key personnel in corporate management, editorial and advertising. This profile will appear as a pop-up window in front of the article. You can close the window, click through to the newspaper's web site or visit the Year Book Online home page to find more information on this database of daily and weekly U.S and Canadian newspapers.
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Contact Information:
For articles written in EditorandPublisher.com contact:
Shawn Moynihan
Managing Editor
smoynihan@editorandpublisher.com
(646) 654-5283

Carl Sullivan
Online Editor
csullivan@editorandpublisher.com
(646) 654-5274

For articles written in Editor and Publisher magazine contact:
Greg Mitchell
Editor
gmitchell@editorandpublisher.com
(646) 654-5282
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Advertising Questions

How can I reach E&P; subscribers with my advertising?
Click here or go to "Advertising Opportunities" on the Home Page.
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How can I access your media kit online?
Click here or go to "Advertising Opportunities" on the Home Page.
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How do I place a classified ad?
See contact information below.
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Contact Information:
Chas Mckeown
Publisher
cmckeown@edpub.com
(646)-654-5120
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Classifieds

How do I access the classifieds online?
Click here or go to "Classifieds" on the Home page.
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How often are they updated?
Classifieds online are updated daily.
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How do I place a classified ad?
See contact information below.
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Contact Information:
Editor and Publisher
Classifieds Dept, 7th Floor
770 Broadway
New York, NY 10003
Phone: (888) 825-9149
Fax: (646) 654-5312

For recruitment advertising:
Hazel Preuss
hpreuss@editorandpublisher.com
Phone: (646) 654-5302

Michele MacMahon
mmacmahon@editorandpublisher.com
Phone: (646) 654-5303

For equipment and services:
Michele Golden
mgolden@editorandpublisher.com
Phone: (646) 654-5304
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Billing Questions

What merchant name will appear on my credit card or bank statement?
You will see "VNU eMedia Services" on your credit card or bank statement.
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Who do I contact if I have a billing question about my Online-only or Print/Online combination subscription?
Please contact our customer service department at edpub@editorandpublisher.com or (800) 641-2030, (646) 654-5553 Outside U.S.
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Who do I contact if I have billing questions about my Print-only subscription?
Please contact editorandpublisher@espcomp.com or (800) 562-2706 U.S. (818) 487-4582 Outside U.S.
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Print Magazine Delivery Questions

When will I receive my first issue of E&P;?
You should receive your first issue approx. 4-6 weeks after you sent in your order.
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Will the magazines be delivered end of month or beginning of the month?
Beginning of the month.
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