ILMB Contacts

The Integrated Land Management Bureau (ILMB) provides a range of services to the public, businesses, and government. FrontCounter BC has been established to handle most enquiries to ILMB and can assist you in getting to the information, the form or the people you need to talk to.

The FrontCounter BC call centre can be reached at: 1-877-855-3222 (toll free).

Contact Information by Location

FrontCounter BC Office

The following table provides contact information for the various FrontCounter BC offices throughout the province. If you need to contact FrontCounter BC by phone, please call the toll-free number at:
1-877-855-3222.
Outside North America, please call ++1-604-586-4400

Clicking on the office name will bring up the BC Government Directory for that office.

Location Phone Fax Mailing Address
FrontCounter BC Cranbrook (250) 426-1766 (250) 426-1767 1902 Theatre Road
Cranbrook BC
V1C 7G1
FrontCounter BC Fort St John (250) 787-3415 (250) 787-3219 370 - 10003 110th Avenue
Fort St. John BC
V1J 6M7
FrontCounter BC Kamloops (250) 372-2127 (250) 377-2150 Suite 210 - 301 Victoria Street
Kamloops BC
V2C 2A3
FrontCounter BC Nanaimo (250) 751-7220 (250) 751-7224 Suite 142 - 2080 Labieux Road
Nanaimo BC
V9T 6J9
FrontCounter BC Prince George (250) 565-6779 (250) 565-6941 Suite 200 - 1488 4th Avenue
Prince George BC
V2L 4Y2
FrontCounter BC Smithers (250) 847-7260 (250) 847-7556 Bag 5000 - 3726 Alfred Avenue
Smithers BC
V0J 2N0
FrontCounter BC Surrey (604) 586-4400 (604) 586-4434 Suite 200 - 10428 153rd Street
Surrey BC
V3R 1E1
FrontCounter BC Victoria (250) 387-3791 (250) 387-3752 PO Box 9304 Stn Prov Govt
Victoria BC
V8W 9N1
FrontCounter BC Williams Lake (250) 398-4574 (250) 398-4836 201 - 172 2nd Avenue North
Williams Lake BC
V2G 1Z6

ILMB Offices

The following table provides contact information for the various ILMB offices throughout the province.

Clicking on the office name will bring up the BC Government Directory for that office.

Location Phone Fax Mailing Address
Coast Region      
Lower Mainland Service Centre (604) 586-4400 (604) 586-4434 200 - 10428 153rd Street
Surrey BC
V3R1E1
Vancouver Island Service Centre (250) 751-3100 (250) 751-3103 2080-A Labieux Road
Nanaimo BC
V9T 6J9
Northern Region      
Cariboo Service Centre (250) 398-4574 (250) 398-4836 201 - 172 2nd Avenue North
Williams Lake BC
V2G 1Z6
Peace Service Centre (250) 787-3415 (250) 787-3219 370 - 10003 110th Avenue
Fort St. John BC
V1J 6M7
Prince George Service Centre (250) 565-6779 (250) 565-6941 Suite 200 - 1488 4th Avenue
Prince George BC
V2L 4Y2
Skeena Service Centre (250) 847-7356 (250) 847-7556 Bag 5000 - 3726 Alfred Avenue
Smithers BC
V0J 2N0
Southern Interior Region      
Kootenay Service Centre (250) 426-1766 (250) 426-1767 1902 Theatre Road
Cranbrook BC
V1C 7G1
Thompson-Okanagan Service Centre (250) 372-2127 (250) 377-2150 Suite 210 - 301 Victoria Street
Kamloops BC
V2C 2A3
Victoria Main Service Centre (250) 387-1772 (250) 387-3291 PO Box 9361 STN PROV GOVT
Victoria BC
V8W 9M2

Contact Information by Business Area

The following table provides contact information for the various divisions within ILMB.

Clicking on the office name will bring up the BC Government Directory for that office.

Business Area Area of Responsibility Phone Fax
Corporate Resource Information Management The Corporate Resource Information Management (CRIM) Division manages and delivers provincial land and resource information on behalf of the Province. By capturing this information from other government agencies, CRIM is the central repository and delivery system for all information relating to the province's natural resources. (250) 387-3190 (250) 356-5797
Regional Client Services Division RCSD is the coordinating body for ILMB services throughout the province. This is done through multiple lines of business including: FrontCounter BC, Crown Land Adjudication, Crown Land Partnership and Sales, Land and Resource Planning, Land Information Management, and the Inter-Agency Management Committee. (250) 356-1874 (250) 387-2335
Species-at-Risk Coordination Office The Species-at-Risk Coordination Office (SaRCO) was established in the fall of 2004 to provide recommendations on how the province addresses species-at-risk issues, and to organize and speed up recovery planning for three broad-ranging species: Marbled Murrelet, Mountain Caribou, and Spotted Owl. (250) 356-9518 (250) 953-3603
Strategic Initiatives Division Strategic Initiatives Division (SID) coordinates the completion of strategic land use plans such as Land and Resource Management Plans (LRMPs). The marine planning component of SID is responsible for ther coordination of provincial agency involvemment in external marine inititatives such as the design and delivery of marine planning. In special circumstances, SID staff also lead Sustainable Resource Management Plans (SRMPs). (250) 387-9773 (250) 356-2150

Questions and/or Comments

Do you have a question or comment for ILMB? Please send us an e-mail.

Technical Issues

If you are having technical issues with the ILMB public website, or you have found missing or incorrect information, please contact ILMB Web Services at: ILMBWebServices@gov.bc.ca.