Independent Feedback Review is a service that is currently only available in vehicle categories on the United States eBay Motors site (Passenger Vehicles, Motorcycles, Powersports, and Other Vehicles). The service is available to both buyers and sellers. A non-refundable fee of $100 is payable upfront to the third-party company, regardless of the outcome of the review. The service is available to both buyers and sellers involved in a listing that began on or after September 20th, 2004.

Feedback will be withdrawn if the independent feedback review determines that the member who seeks a feedback withdrawal has clearly and convincingly established one or more of the following:

• The member leaving the feedback did not make a good faith effort to complete the transaction. (Failure to pay for or sell an item, in and of itself, is not sufficient to meet this guideline.)
• The feedback was not submitted in a reasonable timeframe (30 days is usually an adequate period of time to allow for inspection or test drive).
• There is clear and convincing evidence that the transaction-related information contained in the feedback comment is factually inaccurate, even if the inaccuracy was the result of a misunderstanding or honest mistake.
• The member leaving the feedback did so because that member was seeking to receive more than what he/she was reasonably entitled to receive in the transaction.

Note: When feedback is withdrawn, the feedback comment will remain but the positive, negative, or neutral rating associated with that comment will no longer show or count in the feedback score. Depending on the type of feedback withdrawn, the score will increase, decrease, or remain the same.

We will be using the services of three third party companies to provide the independent feedback review service. These three companies are:

Better Business Bureau (BBB) – Since the founding of the first BBB in 1912, the BBB has emerged as the premier consumer protection organization in the United States. They administer cases for AUTOLINE, the largest automotive dispute resolution program in North America. Please visit http://www.bbbonline.org/ for more information.

SquareTrade – SquareTrade has served as eBay’s third party dispute resolution partner for more than three years. SquareTrade helps buyers identify trustworthy sellers they can buy from safely and helps good sellers show buyers that they can be trusted. Please visit http://www.squaretrade.com for more information.

NetNeutrals – NetNeutrals is the online subsidiary of DeMars and Associates, a leader in alternative dispute resolution for the automotive industry. NetNeutrals offers a panel of automotive experts skilled in all forms of dispute resolution. Please visit http://www.netneutrals.com/ for more information.

The eBay Feedback system is the cornerstone of safety and effectiveness on the eBay marketplace. For this reason, no change to the Feedback system is made lightly. Any changes that are considered are evaluated for their effectiveness, as well as to ensure there are no negative or unintended consequences. Over time we will evaluate the Independent Feedback Review service for potential use in other categories.

To learn more about this new service, please click here.

• Michael Lerner, who will discuss email etiquette. Michael is president of Learn the Net, an online learning company that publishes LearntheNet.com, a web site offering consumer-friendly Internet advice. It has become a resource for hundreds of schools, libraries, businesses, and government agencies around the world.

• Jason Miner of PayPal. Jason has been a PayPal employee for over 4 years and has been PayPal's lead eBay University instructor for 2 years. He's taught everything about eBay and PayPal to customers and employees on 3 continents. Although this is his first appearance on eBay Radio, he has collaborated with Griff on a variety of eBay and PayPal projects since October of 2002. And since PayPal is a popular topic, we'll be holding Jason over for the entire second hour to take your calls!

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: Wide Open Phones! Got a question, comment, or concern? Call in during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit http://www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer.

Regards,
eBay

For sellers listing in the Books, Movies, Music, and Video Games categories that offer Pre-filled Item Information, the method of finding the correct product to list will change. The dropdown selector for ISBN, Title, Author, UPC, etc. will be removed and replaced with a single field. Sellers can enter criteria into the field provided to get a list of products from which they can choose. They can narrow the product list by clicking on the appropriate sort option that will be presented. These products can be sorted in ascending or descending order.

For example, if you're selling a book and you type in "Mark Twain," you'll get books by Mark Twain as well as books that have "Mark Twain" in the title. If you want to only search for books by Mark Twain, you can click the link provided to show only "Author: Mark Twain".

If, after narrowing your product options, you still have not found the item you are looking for, you will be able to click the "All books" link to go back to all results.

These changes will also affect Express SYI on The Half Zone.

Sellers in Pre-filled Item Information-enabled Consumer Electronics categories (Cell Phones, PDAs, and Digital Cameras) will not be affected by most of these changes. However, the appearance of the page used by sellers to located product details will be updated, and sort options will now appear in a dropdown menu instead of links.

Regards,
eBay

• Change their group’s category
• Remove members from the group
• Send an email to applicants who have been accepted or declined admission
• See who has responded to polls
• Easily locate members who have been banned from the group
• Close the group to new membership, transfer group ownership, or delete the group.

In addition, more discussion threads will be shown on the homepage for the group. Group members are also now able to add HTML to their emails, and use it to edit their profile pages.

To go to the eBay Group Center, please click here.

Regards,
eBay

Please note that it will take some time for the Buy Hub to be fully introduced to the site. During the rollout, you may see the updated Buy Hub with new navigation bar intermittently. In addition, the features within the Buy Hub will be functional during the rollout, but the My eBay at a Glance section will not be available until the rollout is complete this week.

We have started a thread on the Technical Issues discussion board to provide members with any technical updates during the rollout. To access this thread, please click here.

Regards,
eBay

If you are the high bidder, and the current item price is close to your maximum bid amount, you will see an “Enter Higher Max Bid” button on the Bid Confirmation page so you can easily increase your maximum bid if you so choose. If the current item price is within one bid increment of your maximum bid amount, you will see messaging explaining that you will be outbid if anyone else places a bid for that item. This information will also be displayed on the item page when you are signed in.

In addition, the Update Status button that currently appears on the page will be changed to a Check Your Status link. This link will be displayed if 30 minutes or fewer remain for the listing. Similar to the current button, clicking this link will bring you back to the item page so you can easily check your bidding status and the time remaining.

Regards,
eBay

eBay Live Auctions – Get in on the Live Action!
This workshop will be held on Monday, September 20th, from 12:00 to 13:00 PDT. Before the advent of the Internet, auctions were perceived as somewhat exclusive. But now that eBay is offering live auctions, we can transport you to the auction floor. Live Auctions is a great place to get a bargain. Items sell for prices from $1 to $1,000,000, and merchandise ranges from traditional auction items, such as fine art, jewelry and antiques, to novelties and memorabilia. This workshop will cover some of the basics of Live Auctions, including everything from watching an auction to registration, absentee and live bidding, and bidding against the floor. Attend this workshop and learn more about how you can get in on the action at eBay Live Auctions!

Using eBay as Part of a Real Estate Marketing Program
This workshop will be held on Tuesday, September 21st, from 17:00 to 18:00 PDT. Please join member and licensed Realtor signsup as he hosts this informative workshop on using eBay and the Internet as part of a marketing strategy for residential real estate and timeshare ownership.

Take Better Photos: Part I
This workshop will be held on Friday, September 24th, from 14:00 to 15:00 PDT. This is the fourth in a series of workshops focusing on Digital Photography. So you're ready to take a photo. The camera, the lights - everything is set. Your subject is smiling and ready to go. But...wait. Are you sure there’s nothing more you can do to improve this photo? This workshop will cover some basic tips to consider before you hit "Click." They are easy to learn, and every photo you take will benefit from your newfound expertise. Even a beginner can take professional-looking portraits that are suitable for framing.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

In mid-October, the Jewelry & Watches team will introduce category structure changes to Earrings and other categories based on Community feedback.  Changes include:

• Updating the Earrings category structure so that buyers can search by style.
• Incorporating a number of smaller updates, like adding gold-plated and silver-plated subcategories, to improve the browsing experience in a number of categories
• Removing the Authenticator Pre-Certified Beta Category as we look for additional and better ways for buyers to purchase and sellers to sell certified diamonds.

Please see the October Category Structure Changes thread on the Jewelry & Watches Discussion Board for a detailed explanation of these changes.

Regards,
eBay

We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here .

Thanks again to all our members who contribute to these trade-enhancing changes!

Regards,
eBay

You also can post information about your training events in our Education Specialist directory. The directory is available to any person or group who is looking for someone to teach them how to use eBay.

For more information about the program, and to sign up as an Education Specialist, please click here.

Regards,
eBay

The First Time Seller Promotion will be available on the following sites:

• U.S. (www.ebay.com)
• Canada (www.ebay.ca). For more details, please click here.
• eBay Motors (www.ebaymotors.com), for non-vehicle listings only.

During the Free First Listing and Gallery Promotion:

New eBay sellers who create an auction-style or Fixed Price listing on eBay will receive a credit for the insertion and Gallery listing upgrade fee. In order to qualify for the special offer, the eBay member must not have sold on eBay before, and must list their first item during the promotional period (September 16-26, 2004). This offer is good for one free listing insertion and Gallery credit only.

Please note that the credit will not be immediately reflected on your seller’s account. You will see a credit to your account by late October.

The promotional rate does not apply to listings with a start date prior to September 16, 2004, including those listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period but scheduled to start after the promotion ends on September 26, 2004.

All other fees (including Final Value Fees and all other optional listing upgrade fees, such as Border, Buy It Now, Gallery Featured, Bold, Highlight, Featured Plus!, Listing Designer, Gift Services, Subtitle, Reserve, extended duration insertion fees, etc.) will still be charged.

Take advantage of the First Time Seller Promotion and start selling on eBay!

Regards,
eBay

Regards,
eBay

Based on buyer and seller feedback we will be making several minor changes to existing Item Specifics in DVDs and Movies in late September. Included will be updates to sub-genres, DVD region codes, and details regarding full screen and wide-screen formatting. For more detailed information about these changes, please click here.

To learn more about upcoming scheduled changes for Item Specifics in other categories, please click here.

Regards,
eBay

In late September, we will be introducing Item Specifics in the Coins category and Pre-filled Item Information for coins certified by the Numismatic Guaranty Corporation (NGC). Use of this feature will be optional.

Item Specifics
Item Specifics is an eBay feature that allows sellers to provide additional item details during the selling process. Item Specifics will make it easier to present a clean, well-organized description that clearly articulates important details. For example, a seller can choose to call out the condition of the coin and whether it has been certified using Item Specifics. For more information about Item Specifics, please read our Item Specifics Frequently Asked Questions.

Pre-filled Item Information for NGC Certified Coins
We are currently working with the NGC to provide Pre-filled Item Information for NGC-certified coins. With Pre-filled Item Information items can be listed using stock listing details. Sellers can then pick and choose which pieces of content to use in their listings. Pre-filled Item Information allows you to save time writing your description, while still creating listings that are clear and appealing to buyers. You can still add your own item description to each item to personalize it.

When you are listing a coin, you may choose to enter its unique certificate number. In your listing, Pre-filled Item Information will then automatically fill in the Item Specifics that are available, such as the coin's condition or mint. We hope to work with other grading services to broaden our coverage in the future.

We have started a discussion thread on the Coins & Paper Money discussion board where we have provided more details about the changes. We invite members to leave their comments or questions. You can get to this thread by clicking here.

Regards,
eBay

• Chris Malta with Scott Prock, publisher of “The Powerseller Report”. Scott is going to talk specifically about some unusual Keyword combinations to use on search engines to help you find product wholesalers who normally do not advertise on the Internet.

• Jordan Banks, Head of Business and Strategic Development for eBay Canada. In November of 2000, Jordan Banks joined eBay Canada (www.ebay.ca), becoming just the second employee hired in the Canadian office. Mr. Banks is responsible for the development of eBay Canada's leading sellers and the management of the company’s key strategic relationships.

• Jeannie Reeth, Senior Category Manager for the Home & Garden category. Jeannie will talk about eBay's Dream Room Contest, which gives people the chance to completely redecorate a room in their house with eBay items for free!

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: Wide Open Phones! Got a question, comment, or concern? Call in during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit http://www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

This promotion starts Tuesday, September 14, 2004, at 00:00:01 PT (12 AM plus 1 second) and ends on Tuesday, September 14, 2004, at 23:59:59 PT (11:59 PM plus 59 seconds).

During the eBay Motors Parts and Accessories 50¢ Insertion Fee sale:

For regular auction-style and Fixed Price Parts and Accessories listings, the insertion fee will be capped at $0.50 for all items with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com). All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here. Listings created prior to September 14, 2004 which are scheduled to start during the promotional period (September 14, 2004) will be eligible to receive the promotional rate. The promotional rate does not apply for eBay Motors vehicle listings.

All other fees (such as transaction services fees and all other optional listing upgrade fees) will still be charged. More information about upgrade fees can be found by clicking here. The promotional offer does not apply for listings with a start date prior to September 14, 2004, including those listings revised during the promotional period (September 14, 2004), or for listings created during the promotional period but scheduled to start after September 14, 2004.

We hope you enjoy the eBay Motors Parts & Accessories 50¢ Insertion Fee sale!

Regards,
eBay Motors

To see a preview of the new home page, please click here.

We appreciate your patience as we test out this new version of the homepage.

Regards,
eBay

Better Ways to Build a Keyword Campaign
This workshop will be held on Monday, September 13th from 17:00 to 18:00 PDT. The eBay Keyword program is a great way for sellers to increase their sales by advertising on the highly trafficked search pages. This workshop will provide sellers with the information necessary to build a successful Keywords campaign and give you the opportunity to ask questions about the Keyword program. We will also discuss our recent launch on eBay Canada.

eBay Dream Room Contest
This workshop will be held on Tuesday, September 14th from 14:00 to 15:00 PDT. Join us for this workshop to learn more about how the contest works and how you can enter. The contest consists of two phases. First, entrants submit a “before” picture of a room in their homes and a 250 word essay describing how they would use items purchased on eBay.com, with a budget of up to $2,500 worth of eBay Anything Points, to express their individual sense of style in that room. Five finalists will be selected to move on to the second phase, where they are each given $2,500 in eBay Anything Points which they will use to shop on the eBay site and bring their vision to life! The eBay Community will have the opportunity to review before-and-after pictures of the finalists’ rooms and vote to determine the Grand Prize Winner. The Grand Prize Winner will receive a five-day/four-night trip for two to see the 2005 eBay Showhouse!

Partnership Against Child Abuse
This workshop will be held on Thursday, September 16th from 14:00 to 15:00 PDT. Please join the eBay Giving Works team for a workshop about charity listings on eBay and how to earn more for your favorite charity when you list and sell items through eBay Giving Works. We'll also let you know about some of the exciting charity events happening on the site. This workshop is open to sellers, buyers and nonprofit organizations.

Quick Tips for Perfect Prints
This workshop will be held on Friday, September 17th from 14:00 to 15:00 PDT. This is the third in a series of workshops focusing on Digital Photography. Emailing photos is fast, but photo prints remain the most popular way to share images. With the right printer and a handful of simple techniques, your shots can look as sharp as photo lab pictures. Please join hp_marketplace to learn surefire techniques for getting the best prints possible.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Listing Designer can help you to:

• Easily create a professional-looking listing
• Include various photo layouts for your pictures to merchandise your items
• Add appealing designs without needing to know HTML.

For more details on Listing Designer and to view the new templates, click here.

Regards,
eBay

For more information, please visit the eBay Shipping Center.

Regards,
eBay

When viewing an item in the designated Car Audio categories, simply click “Check if this item will fit in your car” in the Item Specifics section of the Item page. Once clicked, a small pop-up will open where you can input your car’s make, model, year, and type. After the information has been entered, MobileToys, Inc., a 3rd party partner of eBay, will determine whether or not the car audio item will be compatible with your car. If successful, you will receive the message: “Match – this product will fit in your car”. Accessories that are needed to install the item may also be recommended.

This will be available in the following eBay.com categories in late September:

• Car Amplifiers
• Car Audio In-Dash Units (formerly Car Audio In-Dash Receivers)
• Car Speakers
• Car Subwoofers

For sellers, offering this feature is easy. All listings using Item Specifics in the appropriate Car Audio categories will automatically include the Car Compatibility Check link. Sellers who do not wish to include this feature with their listings may, however, choose to opt-out by unchecking the Item Specifics box titled “Car Compatibility Check” during the Sell Your Item process.

We encourage you to preview the Compatibility feature if you list or buy in the Car Audio categories by clicking here. Your feedback is welcome, so please send comments via email to caraudio@ebay.com.

Regards,
eBay

In a few weeks, PayPal will be introducing an updated homepage. The new design will have a more intuitive layout that should better serve the needs of all users. The familiar process for sending or receiving online payments is staying the same.

To see a screen shot and read FAQs about PayPal's new look, click here.

Safe login and security reminders:

The login area will remain in the top left corner of the new homepage. To ensure you are on the PayPal website:

• Always log in to PayPal by opening a new web browser (e.g. Internet Explorer or Netscape) and typing in the following: https://www.paypal.com/
• Never log in to the PayPal website from a link in an email

Regards,
eBay

We are pleased to announce the release of additional automation features in eBay Selling Manager Pro. List and manage your sales faster and easier by taking advantage of these time-saving features:

• Auto List – You can automatically list items from your inventory based on rules that let you choose when to begin and end listings, in addition to defining how often and which days of the week to list. You can set a rule to end your listing by a certain date or when your inventory falls below a certain number. A fee of $0.10 per listing applies for these automatically scheduled listings.
• Auto Relist – From your product inventory or active listings view, you can automatically relist items if they don’t sell – either immediately or up to 21 days after the listing ends. There is no additional charge for relisting immediately. A $0.10 fee per listing applies for relisting at a future date.
• Automated Positive Feedback – Set your preferences to automatically leave positive feedback after a certain event, such as after the buyer has paid.
• Automated Emails – Set rules to automatically send Winning Buyer Notifications, Payment Reminders, Payment Received, Item Shipped and Feedback Reminders.

For more information, please click here.

To learn more about eBay Selling Manager Pro, please click here.

Other enhancements to Seller’s Other Items:

• The Seller Information Box, which appears on every item page with the seller’s User ID, feedback score, etc. will be displayed on the left-hand side of the page.
• Buyers will be able to save seller-specific searches directly from the page.

In addition, to make it easier for buyers to search for items from a specific seller, a new optional field called “Items from seller” will be added to the Search Options section on listings results pages. Buyers who only want to see items from a certain seller will be able to fill in the User ID of that seller to go directly to their Seller’s Other Items page. To display this field on your listing results pages once the enhancements have been introduced, please:

1. Click on the “Customize” link in the Search Options section
2. Add “Items from seller” to “Options you want displayed”.

“Items from seller” will also appear on the Seller’s Other Items pages with the seller’s User ID pre-filled.

Please note: these changes apply to the default Seller’s Other Items page only. The text-only version of Seller’s Other Items will not be impacted.

For more information about these enhancements, please see our preview . We have also started a thread on the Seller Central discussion board for members to leave their feedback about the changes. Please click here to access this thread.

Regards,
eBay

We have started a thread on the eBay Motors discussion board to provide further details about the upcoming changes. To access this thread, please click here.

Regards,
eBay Motors

Regards,
eBay

For the first time ever, eBay is sponsoring an ‘eBay Dream Room Contest’ to give those looking to redecorate a room in their house, apartment or dorm a chance to realize their décor dreams.

The contest, which will run from September 8th through September 29th, requires contestants to log onto www.ebay.com/dreamroom and submit an essay of 250 words or less describing how they would use items purchased on eBay.com, with a budget of up to $2,500 worth of eBay Anything Points, to express their individual sense of style in that room.

Based on their essays, judges will select five finalists who will have from October 12th to November 9th to turn their decorating ideas into a reality. After reviewing before-and-after photographs of each of the five rooms, members of the eBay Community will select one Grand Prize Winner who will be awarded a five-day/four-night trip for two to see the 2005 eBay Showhouse. The location of the 2005 eBay Showhouse is still to be determined.

Log onto www.ebay.com/dreamroom to learn more about the contest.

Regards,
eBay

*The eBay Dream Room Contest begins at 12:00 AM PT 9/8/04 and ends at 11:59 PM PT 9/29/04. Contest is open to registered members of www.ebay.com who are legal residents of the 50 United States and the District of Columbia, 18 years of age and older. Void in Puerto Rico and where prohibited. $2,500 to be awarded as eBay Anything Points. Complete details and official rules are available at www.ebay.com/dreamroom. eBay anything Points must be used in conjunction with a valid account on www.paypal.com in accordance with the then-current eBay Anything Points Loyalty Program terms and conditions available at http://anythingpoints.ebay.com/terms.html.

Regards,
eBay

Tips for Digital Camera Buyers
This workshop will be held on Friday, September 10th, from 14:00 to 15:00 PDT. This is the second in a series of workshops focusing on Digital Photography. Buying a digital camera is not that different from buying a traditional camera. There are a few additional considerations, of course, but for the most part you're still looking for a camera that takes great pictures, feels good in your hands, and has all the features that are important to you. Please join member hp_marketplace as he drills down to the details and focuses on the most essential features to look for when shopping for a digital camera.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

• Catherine Seda, search engine expert, who returns this week with even more tips for using Pay Per Clicks to drive traffic to your eBay listings through online search engines.
• Steve Borock, President and Primary Grader of Comics Guaranty, with word about his company and how it assists comic book collectors who buy and sell on eBay.
• Clay Kallman, eBay Category Manager. This is the season for buying and selling textbooks and Clay will explain how to do both on eBay.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: Wide Open Phones! Got a question, comment, or concern? Call in during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

• Selling Manager
• Selling Manager Pro
• Seller’s Assistant Basic
• Seller’s Assistant Pro

All tools feature a free 30-day trial so you can see how they can help you manage your sales more effectively. Get started now so that you’re ready for this coming holiday shopping season.

To register for the promotion, get more details or read the rules, click here.

Regards,
eBay

Please note that the first time you go to upload pictures, you may be defaulted to the Basic Picture Services. Simply click on the link provided to switch to the Enhanced version. Also, dependant on your privacy and security settings, you may be prompted to install new ActiveX controls when trying to use Enhanced Picture Services.

Also, Enhanced Picture Services uses a pop-up when you upload your pictures. Some members whose browsers are set to block pop-ups may choose to change their preferences to allow pop-ups. Alternatively, you can hold down the Control (Ctrl) key when clicking to open the Upload window.

We appreciate your patience as we worked to resolve these issues.

Regards,
eBay

Links within eBay Stores
The links that sellers may include on their eBay Store home page or other Store Custom Pages are listed below:

• Links to your email address that enable potential buyers to ask questions via email about items in your store.
• Links to your on-eBay pages and items.
• Up to 10 links to other sellers’ eBay Store pages, as long as you have the permission of those other sellers.
• Links to off-eBay pages that provide information about your store or service; however, the pages may not advertise any specific off-eBay items or contain any links to pages that offer items off-eBay.

We will also no longer allow new eBay Store names to be a URL (i.e. a Web address such as www.yourstorename.com). Existing Store sellers who have a URL as their store name will be exempt from this change.

Any links other than those listed above are not permitted.

Live Chat links
In addition, a number of members have asked us to clarify our Links policy as it applies to Live Chat technology. The current Links Policy does not permit Live Chat links from the item page; only links from an About Me page are allowed. We have added text to make the policy clearer on this issue.

For the complete policy or for additional information please read our Links Policy and Links Policy related Frequently Asked Questions.

The new Subscription Manager page will provide one centralized location to find information and access any tools that you have subscribed to on eBay. The new page will be accessible in My eBay from the left-hand navigation bar.

You will be able to manage all your existing subscriptions (such as Selling Manager, Stores, Picture Manager, etc.) from this page, including the ability to change the level of your subscription, or to unsubscribe. Information about available tools that you are not currently subscribed to will also be provided, along with helpful links to learn more about these products.

Store sellers will also soon see a My Subscriptions box in the left-hand navigation bar in My eBay, which will contain a one-click link to their Manage Your Store page.

Regards,
eBay

The eBay Shop also features a lot of other great eBay merchandise. From hats and t-shirts to one-of-a-kind eBay collectibles, there’s something for all eBay fans at The eBay Shop!

Regards,
eBay

To learn more about upcoming scheduled changes for Item Specifics in other categories, please click here.

Regards,
eBay

Regards,
eBay

Regards,
eBay

For qualified applicants, receive Cash Back Financing when you win a listing for an eligible vehicle, close the sale on eBay Motors by September 30, and finance your vehicle (and keep your account in good standing) with the eBay Financing Center, provided by Household. There are no fees to apply for financing.

This promotion starts Wednesday, September 1, 2004 at 00:00:01 PT (12:00 AM plus one second) and ends on Thursday, September 30, 2004 at 23:59:59 PT (11:59 PM plus 59 seconds). The promotion does not apply to listings created during the promotional period (September 1–30, 2004), but scheduled to start after September 30, 2004.

Buyers, get more information about this promotion by clicking here.

Sellers, get more information by clicking here.

Regards,
eBay Motors

* Cash Back Financing promotion is available only for qualifying prime credit applicants who apply to the eBay Financing Center and obtain financing from Household Auto Finance for the purchase of a vehicle resulting from a completed sale on www.ebaymotors.com that closes during the period September 1-30, 2004. If your application is approved, ask your Account Representative for details. At the end of the first six months, qualified open accounts in good standing with prompt payments will receive a rebate of six months interest (allow 6-8 weeks for check processing). All application, vehicle, and loan restrictions apply. Maximum 60 month term, minimum $7,500 loan amount. U.S. passenger vehicles only.

Pre-Filled Item Information is completely optional. During the listing process, sellers listing items in subcategories for which this feature is available will get the choice to either use Pre-Filled Item Information, or use the regular Sell Your Item form. In addition, sellers who select this feature can pick and choose which pieces of content to use in their listings. Features like stock photos, descriptions, etc., can be used in place of, or in conjunction with, custom photos, detailed item descriptions, and other listing details.

Sellers who use the Pre-Filled Item Information feature will see the following benefits:

• Flexibility - use pre-filled material alone or with content of your own.
• Time savings - automatically fills your listing with Item Specific information.
• Better listing quality - include more of the details your buyers want without having to write the content yourself.
• It's free - plus the stock photo and description are both optional.

Buyers that use keyword searches to find your items will continue to find them in the same manner as before. Buyers that use the Product Finders to browse for items will also find your items as before, but will only see those listings that use Item Specifics.

Pre-Filled Item Information for this category will be available from the Sell Your Item form, other eBay selling tools (Turbo Lister, Selling Manager, etc.), and many third-party tools. eBay selling tools may require a download in order to get this new functionality. If your third-party tool does not support Item Specifics or Pre-Filled Item Information, please contact them to learn more about whether they plan to support them. We also encourage you to check out our Pre-Filled Item Information page for more information and Seller Central for details on upcoming changes to Item Specifics.

We want your feedback on this feature for future enhancements. Please send any comments to photoview@ebay.com.

Regards,
eBay

• Bart Mowrey of TSM Technologies, who will talk about a brand new tool for adding streaming video to an eBay listing.
• Michael Milford, Public Relations for the Lance Armstrong Foundation, with an update on those yellow wristbands you are seeing all over eBay.
• Catherine Seda, search engine expert, with more tips for using Pay Per Clicks to drive traffic to your eBay listings through Overture.

Plus "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

To refer new buyers, you must meet the following requirements:

• Be a current eBay member with 5 or more feedback.
• Have been registered with eBay for at least 30 days.
• Have a Verified PayPal account.

In order to receive the referral bonus, your friend must do the following:

• Agree to the program terms and register via the referral email sent to them.
• Purchase an item of $10 or more (excluding shipping, handling, tax, and insurance), and pay for the item using PayPal within 30 days from when the referral email was sent.

Note: Purchases from the referrer will not qualify for the referral bonus.

For more information, please click here.

Regards,
eBay

This promotion starts today, August 30, 2004, and ends on Thursday, September 30, 2004 at 23:59:59 PT (11:59 PM plus 59 seconds).

During the eBay Motors Home Page Featured sale:

For auction-style and Fixed Price listings, the fee for eBay Motors Home Page Featured will be 60% off the regular price on the Motors site (www.ebaymotors.com) for all eBay Motors vehicles and non-vehicles listings. Listings created prior to August 30, 2004 that are scheduled to start during the promotional period (August 30- September 30, 2004) will be eligible to receive the promotional rate.

All other fees (such as insertion fees, transaction services fees, and all other optional listing upgrade fees) will still be charged. More information about upgrade fees can be found by clicking here.

We hope you enjoy the eBay Motors Home Page Featured Sale!

Regards,
eBay Motors

Currently sellers can only use the Send Invoice feature through eBay if they have chosen to display the Pay Now button on their listings, allowing buyers to go through the payment process. However, there are several reasons why a seller may not want buyers to use the Pay Now button right away, such as when the seller won’t know the shipping costs until after the listing ends. To provide more flexibility to these sellers, we will be introducing a few enhancements in the next week.

Once these have been introduced, any seller will be able to send an invoice to their buyer through eBay, regardless of whether the Pay Now button is initially displayed in their listings (you can choose whether or not to display the button in your preferences within My eBay). This will not affect members who already choose to display the Pay Now button. For those who don’t, it will appear on the listing only after you have sent an invoice to your buyer. If you combine several items into one invoice, the Pay Now button will appear on all included listings. You can send an invoice from within My eBay or from the item page itself, and doing so is completely optional.

This enhanced Send Invoice feature will be replacing the current Payment Reminder option. The invoice already contains the information that is included in a Payment Reminder, as well as more options for sellers. Please note that the enhanced invoices will not be available for Motors Vehicles, Real Estate, or Live Auctions at this time.

Coins Community Watch Program
This workshop will be held on Monday, August 30th, from 17:00 to 18:00 PDT. Please join Coins Category Management and Trust & Safety to discuss the Coins Community Watch (CCW) program. Introduced a few months ago, CCW is a joint effort between a team of numismatic experts, the American Numismatic Association (ANA), and eBay. We will start off the workshop by providing background on what CCW is and how it works, and then answer any questions that you may have.

Digital Photography - the Basics
This workshop will be held on Friday, September 3rd, from 14:00 to 15:00 PDT. This workshop will provide you with the basic information you need to know before you take your photos. Please join member hp_marketplace as he covers topics such as memory card capacity, memory and storage basics, saving photo files, emailing photos, optical versus digital zoom, caring for your digital camera, and more.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

You can also click here to view and bid on items being offered to support PACA, as well as other charitable causes. We will also be hosting an online workshop about Giving Works and this promotion in early September. Stay tuned for more details.

Promotional financing with PayPal Buyer Credit is also currently available in all categories through Turbo Lister. To make sure your version of Turbo Lister is the most current and supports promotional financing, select "Check for Program Updates" in the Tools menu. To download Turbo Lister, or for more information, please click here.

To learn more about promotional financing with PayPal Buyer Credit, please click here.

Prior to this change, the payment total could be edited for any item if the buyer used the "Seller discounts or charges" field on the Review Purchase page of the payment process. In the next few days, by setting the "Buyer Edit Option" to "off", sellers will be able to not allow this field to appear, as long as they have stated the shipping cost for the item or have used the Shipping Calculator.

This option can be found within your preferences in My eBay. To get there:

• Click on My eBay at the top of almost any eBay page
• Under "My Account", click "eBay Preferences"
• Under "Seller Preferences", select "Payment Preferences". The third section will be called "Buyer Edit Option".

To set the option to "off", simply uncheck the box next to "Allow my buyers to edit the total during payment to account for additional costs or discounts".

Note: In some cases, such as if you offer special services or discounts that you want buyers to optionally add during checkout, it may be beneficial to allow buyers to edit the total payment amount.

Launching this week:

• The item specific "Venue Name" will be displayed in search and browse results for all ticket listings, enabling buyers to more easily locate event tickets.

Launching in late September:

• The "Tickets Finder" functionality will be expanded to include "Day" as a finding criterion alongside "Month", enabling buyers to more easily locate event tickets for a specific day.
• The item specifics "Section" and "Row" will be displayed in search and browse results, enabling buyers to easily find specific seat locations within an event tickets venue.

These display changes will not affect the listing process, as “Venue Name”, “Day”, “Section”, and “Row” are already item specifics for Tickets.

For updates to changes on item specifics, please visit the Changes to Item Specifics page in Seller Central.

For general information about Item Specifics, please visit the Item Specifics overview page.

If you have a suggestion regarding Item Specifics, please send it to us from the Sending Suggestions to eBay page.

Your listing will be saved in SYI if:

• You completed at least the Title & Description page during your last Sell Your Item session
• You have not listed other items since your last session
• It has been less than 30 days since you began the listing

Note: If you choose to start a new listing, your previous unfinished listing will no longer be available once you complete the Title & Description page for your new listing.

Nancy Michaels, Marketing Expert for Entrepreneur Magazine, on Creating an Impression: Successful marketing strategies for small businesses.
• Jay Goth, founder of newsletterplace.com, which specializes in small business newsletter service from design, content, email list maintenance, and execution.
• Karen Young, also known as "The Bubble Wrap Lady", who will share packing tips and tricks. As Karen says, “It is a major headache when things arrive broken or damaged.” Learn how to wrap, pack and ship with the pro!
• Shauna Fleming, an ambitious 15 year-old girl that is organizing a national campaign to send a million letters to the troops overseas. What does Shauna’s effort have to do with eBay? Tune in and find out!

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

You can access ShareBuilder through a link on the eBay Investor Relations page:

• Go to About eBay from the bottom of any eBay page;
• Click “Investor Relations”;
• Click the “How to Invest in eBay Stock” link near the bottom of the left-hand column.

For more information, please click here.

Regards,
eBay

• To reflect that this page also applies to non-auction listings such as multi-item Fixed Price listings, the name will be changed to Buyer History for Fixed Price listings.
• When a member places a bid on an item, their bid amount will be displayed on the Bid History page. If a bid is retracted, information about the retraction will be shown underneath the current bids on the Bid History page.
• The current high bidder’s bid information will be highlighted in yellow to make it easier to see.
• When you are signed in and looking at the Bid History for an item you have bid on, you will see your maximum bid amount near the top of the page, and your ID will be listed in bold for any other previous bids.
• You will now be able to add items to your Watch list directly from the Bid History page.

We have also started a thread on the Bidding discussion board so members can post your feedback. To access that thread, please click here.

Regards,
eBay

In addition, starting this week we will be separating the sign-in process from the Bid and Buy It Now process across all of eBay and eBay Motors. If a buyer is not signed in before attempting to bid, they will be asked to do so before the bidding or buying process starts. Members who are signed in prior to bidding or buying will not need to sign in again.

We have started a thread on the Bidding discussion board for members to post their feedback. To access this thread, please click here.

Regards,
eBay

Stamps Community Watch Program
This workshop will be held on Monday, August 23rd, from 17:00 to 18:00 PDT. Please join Category Management for Stamps and Trust & Safety to discuss the Stamps Community Watch (SCW) program. The SCW program is a joint effort between a team of philatelic experts, the American Philatelic Society (APS), and eBay that launched over a year ago. We will start off the workshop by providing background on what SCW is and how it works, and then spend the majority of the hour answering questions that you may have.

Turn Your Category Expertise into More Business
This workshop will be held on Tuesday, August 24th, from 16:00 to 17:00 PDT. The new Trading Assistant directory now allows Trading Assistants to showcase their category expertise and selling skills to generate more business. Learn how to designate specific categories as your specialty and have prospective clients find you based not just on your geographic location, but the areas of specialty that you have. This workshop will show you how to pick the categories you are most knowledgeable about, and stand out from the crowd.

Repairing Antique Reed Organs
This workshop will be held on Friday, August 30th, from 16:00 to 17:00 PDT. Please join member davosales in this informative workshop as he shares his expertise on how to repair antique reed organs. davosales will be open to any questions reed organ collectors might have about their antique organ (e.g. the age, make or history of the company, or any number of topics covering repairing or restoring an organ).

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

The IT Asset Recovery Center is an extension of the Trading Assistants program, allowing eBay sellers using it to:

1. Describe their business and detail their asset recovery services in an online directory.
2. Be found by clients looking for someone to sell IT equipment for them, such as PCs, laptops, printers, telephone systems, and networking equipment.
3. Find helpful tips, tricks, and software to assist them in finding potential clients and listing their products more efficiently.

In addition, if you know of a business that has IT equipment that they'd like to sell, but you're unable to help sell it yourself, you can refer them to an eBay seller within the IT Asset Recovery Center. Doing so could make you eligible to receive a "finder's fee" when the items are sold.

To go directly to the IT Asset Recovery Center, please click here.

We are also looking for feedback to make the IT Asset Recovery Center better and more useful. To learn more about this new resource, or to share your comments and questions, please visit the thread created on the Computers discussion board by clicking here.

Regards,
eBay

Regards,
eBay

We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.

Thanks again to all our members who contribute to these trade-enhancing changes!

Regards,
eBay

There are 3 primary new benefits for Trading Assistants:

1. TAs offering “pick up” or “drop off” services can provide their open hours and location address for drop off stores, and be easily searched for by clients.
2. TAs that specialize in selling areas such as charity, government surplus, and motor vehicles can indicate that and be found by clients looking for that expertise.
3. TAs can specify deeper category specialization. TAs can still specialize in up to 3 top-level categories, and can now select up to 5 additional second-level categories (for example, Golf or Bowling under Sporting Goods, or Agriculture or Metalworking under Business and Industrial).

If you are an experienced eBay seller with 50 feedback, 98% positive feedback, and 4 listings in the last month, you can become a Trading Assistant and take advantage of all the TA benefits, such as inclusion in the TA directory, access to selling resources, and marketing support.

Trading Assistants who provide drop off locations where customers can bring items to them can also sign up to become Trading Posts. Trading Posts must have at least 500 feedback, 98% positive feedback, and at least $25,000 in monthly sales on eBay. Trading Posts enjoy all the benefits of TAs, with two additional benefits: permission to use the Trading Post for eBay logo on their storefront, and greater visibility in the TA directory for customers looking for drop off locations. Clients will be able to search for Trading Posts in mid-September.

Click here to find a TA to sell your items.

Click here to join the TA Directory.

Click here to edit your TA profile.

We are also hosting an online workshop today where you can learn more about how to use the Directory. Please click here for more details.

Regards,
eBay

Getting Started as a Seller on eBay will be held:

• Sunday, August 22nd, from 11:00 AM to 12:00 PM
• Monday, August 23rd, from 1:00 PM to 2:00 PM

Advanced Selling on eBay will be held:

• Sunday, August 22nd, from 1:00 PM to 2:00 PM
• Tuesday, August 24th, from 1:00 PM to 2:00 PM

Regards,
eBay

PayPal Buyer Credit lets buyers make low monthly payments on their PayPal purchases, making higher-priced items more affordable. When qualified sellers list items with deferred interest or fixed-pay promotions, they have the opportunity to attract more buyers to their higher-priced listings.

For a limited time starting August 16, 2004, items listed with promotional financing offers will qualify for the discounted promotional financing fees, regardless of the date that the listing closes.

To learn more about this special offer, please click here. Visit our Seller Information page to learn more about offering promotional financing with PayPal Buyer Credit.

To learn more about how promotional financing works with PayPal Buyer Credit, please click here.

Note:
Sellers must offer PayPal Buyer Protection on their eBay listings to qualify to offer promotional financing. Promotional financing fees are in addition to PayPal transaction fees, and apply only to purchases funded using PayPal Buyer Credit.

This week's show comes to you live from the Las Vegas ASD/AMD Wholesale Product Sourcing Trade Show and the topic is Product! Griff will be interviewing a wide variety of show vendors who'll be offering the latest and greatest wholesale products to be sold on eBay. Although we normally request phone calls, due to the high volume of interviews lined up, we will have to wait until next week to take your calls.

If you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

Regards,
eBay

Listings created prior to the start of the promotion that are scheduled to start during the promotional period (August 17-18, 2004) will be eligible for the promotional rate.

During the 2-Day 10¢ Insertion Fee Sale:

Auction-Style and Fixed Price insertion fees for listings within the Books, Movies, Music, and Video Games categories* and which use the Pre-filled Item Information feature will be 10¢ on the U.S. site (www.ebay.com).

*Categories which qualify for this promotion: VHS, DVD, CD, Cassettes, AudioBooks, Non-Fiction Books, Education (Text Books), Children’s Books, Fiction Books, and Video Games.

The promotion does not apply to any category levels except those listed above, or for Live Auction, International, Professional Services, eBay Motors vehicles and non-vehicles, Stores Inventory, and multi-quantity listings. The promotional offer does not apply to listings with a start date prior to August 17th, 2004, including those listings revised during the promotional period, or listings created during the promotional period that are scheduled to start after the promotional period has ended.

Please note that the credit will not be immediately reflected on the site but will be included in your billing statement in late September.

We hope you enjoy the 2-day 10¢ Insertion Fee Sale!

Regards,
eBay

The Featured Store Sale allows sellers to try a Featured Store for a lower price for one month and experience the recent benefits we’ve added to the Featured Store, including:

• Advanced Traffic Reporting — Advanced reports on buyer traffic to your Store and items
• Increased Exposure — Free eBay Keywords and premium site-wide promotion
• Free Selling Manager Pro — Advanced Listing and management tool
• Picture Hosting — 1 MB FREE and discounts on more photo storage.

To see more details on the September Featured 50% Off Store sale, and learn more about the benefits of the eBay Featured Store subscription, please click here.

Regards,
eBay

We will also be updating Item Specifics values to reflect the latest makes and models in Motorcycles and Passenger Vehicles. We have started a thread on the eBay Motors discussion board to provide further details about the upcoming changes. To access this thread, please click here.

Regards,
eBay Motors

• The "Do it eBay" tee shirt available in navy blue and red
• The ringer tee shirt featuring "I Came, I Saw, I Bid" with the eBay logo
• Tee shirts with the eBay color bar.

Shop www.theebayshop.com for these and other great deals today!

Regards,
eBay

Operating since 1995 and with dedicated sites in 45 cities around the world today, craigslist is an online meeting place for millions of people looking to share ideas, meet a friend, find a job, or locate an apartment. The site is a magnet for people who want to trade in such goods as tickets, furniture, cars, and sporting goods.

We believe craigslist and eBay have complementary business models, and we expect to learn a great deal from each other. We will continue to keep you up-to-date on any news related to craigslist.

To hear directly from craigslist’s founder, Craig Newmark, about his thoughts on this announcement, please visit his blog at http://cnewmark.com.

The new version includes several new enhancements:

• Templates: You can now save your listings as templates and re-use those templates when creating new listings.
• Item Specifics Enhancements: The create process has been enhanced so that if Item Specifics are available for a selected category, the Create Wizard will automatically take you through the Item Specifics flow.
• Lot Size support: Lot size is now available as an option in the Create and Edit process.
• Immediate Payment for eBay Motors Deposit: Immediate Payment is now available for eBay Motors deposit.

To download Turbo Lister for the first time, or for more information, please click here.

The listing analysis is performed automatically during the listing process. Based on the results, recommendations to enhance the listing will be displayed at the top of the Review & Submit page on the Sell Your Item form.

The recommendations and tips offered are optional and may help increase a newer seller's chances of selling successfully. The listing tips will not be visible to current, active eBay sellers in order to reduce interruptions or revisions. Current, active sellers will continue to see recommendations at the end of Sell Your Item which provide information about optional listing upgrades designed to help increase the value of their listings.

Picture Manager features include:

• Fully integrated picture-hosting on the eBay site;
• Quick upload of multiple pictures with one click;
• Ability to create custom folders for organizing pictures;
• Easy access to pictures from the Sell Your Item form;
• A simple monthly subscription plan with no additional fees for adding extra pictures to listings;
• More security with User ID watermarks.

Picture Manager will be available to all sellers using the Sell Your Item form and Selling Manager Pro with a tiered monthly subscription plan based on your desired storage level. To view all available plans, click here. Discounted pricing is available for Featured and Anchored Store sellers.

Picture Manager will help make listing and selling on eBay faster and easier for new and experienced sellers alike. To get more details about the new Picture Manager, please click here.

Regards,
eBay

The seminar times will be:

• Introduction to Selling on eBay, on Friday, August 13th, from 5:00 PM to 6:00 PM in the Wizard Auditorium Room (Room 9,10)
• Beyond the Basics, Advanced Selling on eBay, on Saturday, August 14th, from 12:30 PM to 1:30 PM in the Wizard Auditorium Room (Room 9,10).

Regards,
eBay

From today through September 30th, 2004, members can play for a chance to win one of thousands of prizes, including a $2,500 eBay shopping spree, a year's supply of SoBe drinks, or a mobile phone with a Verizon Wireless $50 gift card.

Go to www.ebay.com/college for details and official rules.

Regards,
eBay

Regards,
eBay

To improve the shopping experience, we have made some changes to the options you can use to sort listings pages. Starting today, we have added two new options to the drop-down menu located at the top of the listings results:

• Time: Ending Today
• Time: New Today

If you select “Time: Ending Today”, you will only see listings that are ending in the next 24 hours, sorted by how much time is left in the listing. Similarly, if you select “Time: New Today”, you will only see listings that were started in the last 24 hours. These options are available in addition to the current time sorts that already exist.

With these new options, you will only see listings that were started or are ending within that 24 hour period. In addition, Featured Plus! listings will appear on top of the page, and will be dispersed across the results pages based on their starting or ending time. This will continue to provide Featured Plus! listings with high exposure while allowing buyers to view a much more manageable number of listings when browsing.

We believe that this change will address the concerns that you have shared with us over the past few months, and we thank the Community for your patience and participation in this discussion.

Regards,
eBay

Now Home & Garden sellers in Sheets, Decorative Pillows, Bedspreads, Candles, Home Fragrances, Table Lamps, Floor Lamps, Chandeliers, Ceiling Fans, and Valances will be able to distinguish their offerings by details such as Color, Material, Style, Threadcount, and Pattern. Sellers can choose to include Item Specifics in their listing or not, and buyers can choose whether or not to search for these details. However, we believe the feature provides significant value to both buyers and sellers.

If you list items manually through the Sell Your Item form or Turbo Lister, Item Specifics will be available in the next few weeks. If you utilize a third party listing service (for example, Andale, Auctionworks, etc.), please contact them to verify that they will offer the Item Specifics functionality in the Home & Garden category.

For more information about Item Specifics, please refer to the following:

• Item Specifics Frequently Asked Questions;
• Item Specifics Overview;
• Item Specifics Product Finder;
• Item Specifics Item Page Example;
• Item Specifics As a Promotional Tool.

Sellers will be able to list using Item Specifics at the end of August. The ability to search by Item Specifics will be available a few weeks afterwards. If you have any comments or feedback about Item Specifics, please email them to homecategories@ebay.com and they will be considered for future enhancements.

We are pleased to announce improvements that will make it easier for you to create and edit your About Me page.

These improvements include:

• A Rich Text Editor that enables you to format your About Me page content;
• The ability to create and edit your About Me page either by using a step-by-step wizard or your own HTML;
• Consolidating pages so that there are fewer steps necessary for creating your About Me page;
• Addition of the User ID and relevant icons to the top of the page.

The redesign also includes more accessible Help content related to guidelines and policies for About Me pages, illustrative examples to help you fill out fields, and more relevant content depending on whether you're creating or editing your page.

As before, you'll be able to view an About Me page by clicking on the "Me" icon or through Member Search. You can continue to create/edit your About Me page from the link on the Sitemap.

To create or edit your About Me page, click here.

These emails are completely optional, and you can opt out of them either through a link on the emails themselves, or in your Notification Preferences within My eBay.

Regards,
eBay

• Rob Chesnut, Vice President, eBay Trust & Safety. Rob will be discussing the ongoing efforts to keep eBay a safe and satisfying place to trade.
• Bob Hebeler, VP & Divisional Merchandise Manager. Bob oversees the eBay category structure.
• Chris Malta, who returns to speak about product sourcing.
• Gareb Shamus, chairman and CEO of Wizard Entertainment Group, the leader in the comic books/collectibles market.

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

The Great Summer Sale will be available on the following sites:

• U.S. (www.ebay.com).
• Canada (www.ebay.ca). For more details, go to www.ebay.ca/listingfeaturesale.html.
• eBay Motors (www.ebaymotors.com), for non-vehicles listings only.

The promotion will start Tuesday, August 10th, 2004 at 00:00:01 PT (12:00 AM plus one second) and end on Wednesday, August 11th, 2004 at 23:59:59 PT (11:59 PM plus 59 seconds). Listings created prior to August 10th, 2004 and scheduled to start during the promotional period (August 10-11, 2004) will be eligible for the promotional rate. Take advantage of this promotion to use Home Page Featured, Featured Plus!, Highlight, Bold, and Subtitle with all your listings for added visibility and to attract more buyers.

During the Great Summer Sale:

For Auction-style, Fixed Price, Ad Format (for those that will run for less than or equal to 30 days), and Motors non-vehicles listings, the fees for Home Page Featured, Featured Plus!, Highlight, Bold, and Subtitle will be 50% off. This promotion will not apply to the following types of listings: eBay Motors vehicles, International, Live Auction, Professional Services, and Stores Inventory listings.

All other fees (including Insertion Fees, Final Value Fees and all other optional listing upgrade fees, such as Border, Buy It Now, Gallery Featured, Listing Designer, Gift Services, Reserve, extended duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings which start prior to August 10th, 2004 or those listings which are revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period (August 10-11, 2004) that are scheduled to start after the promotion ends.

We hope you enjoy the Great Summer Sale!

Regards,
eBay

Back to School Buyer Workshop
This workshop will be held on Tuesday, August 10th from 15:00 to 16:00 PDT. Join eBay staff for tips on how to make buying as easy as possible this back to school season, including how to prevent overspending on textbooks and other essentials. We'll go over how to use eBay tools to make shopping easier and more fun (such as My eBay, Toolbar, and Groups), and also highlight the hottest clothing, electronics and dorm décor for the season.

Bidder Management Tool
This workshop will be held on Wednesday, August 11th from 14:00 to 15:00 PDT. Join eBay staff for a workshop on the new Bidder Management Tool, the latest feature that sellers can use to minimize Unpaid Item. The Bidder Management Tool, which will shortly be available via the Seller Preferences section of My eBay, enables sellers to block bidders who are from a country to which the seller designates they won't ship, have a net negative feedback score, or have 2 Unpaid Item strikes in the past 30 days. This workshop will show you how to use this new feature and answer your questions about minimizing Unpaid Items.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Sellers will be able to turn on Buyer Management by modifying the ‘Buyer Block Preferences’ area in the Seller Preferences section of My eBay.

Buyer Management enables sellers to block buyers:

1. From a country to which they have not designated in Sell Your Item or other listing tools they will ship.
2. With a net negative feedback score.
3. With two Unpaid Item strikes in the last 30 days.

Sellers can choose whether to apply any combination of the three blocks to their listings, which will take effect on any items listed after the block is turned on. Buyers who have been blocked by the seller will see a message showing the reason why their bid has been blocked.

Sellers can also add specific buyers to their Buyer Block Exemption List. For example, if a buyer tries to bid on an item and gets blocked, they can contact the seller to request permission to bid. If the seller agrees, they can add the buyer to their Exemption List so that the blocks will not apply for that buyer. Please note: While helpful in reducing the likelihood of Unpaid Items, Buyer Block Preferences may also limit the amount of bidders on your listing.

We will be hosting an online community workshop on Wednesday, August 11th, from 14:00 to 15:00 PT to answer your questions about this feature, review eBay’s other initiatives in this area, and show how you can minimize Unpaid Items. We have also updated the Ensuring Payment section of Seller Central to include information about this new feature.

Regards,
eBay

• Apple, Macintosh Computers
• Desktop PC Components
• Laptops Parts & Accessories
• Software
• Video & Multimedia

We will be updating Item Specifics values for Laptops, Desktop PC's, and Apple/Macintosh Laptops and Desktops.

We have started two threads on the Computers, Networking & I.T. discussion board with more information about these upcoming changes, including information on how sellers can prepare for these changes.

For information about the category changes, please click here.

For information about the Item Specifics changes, please click here.

Please note: we have corrected the links to our information pages that reflect the new pricing. Click to view the new domestic and cross-border pricing tiers.

For more information, read PayPal's Pricing Tier Frequently Asked Questions. For further inquiries, please go to the PayPal Help Center.

Regards,
eBay & PayPal

This month's edition includes profiles on the five members who won eBay’s Crazy for Collecting contest, with stories about their collections and how they got started. Also don't miss our inside look at Camp eBay, which is open all summer, or a behind-the-scenes article about the Solutions Directory. You can find this and much more in the August issue!

The Chatter is located in the Community section. To get there:

• Click "Community" in the Navigation Bar at the top of most eBay pages.
• In the "News" box, click on the link for "The Chatter".

You can also go directly to The Chatter by clicking here.

Regards,
eBay

• U.S. (www.ebay.com)
• Canada (www.ebay.ca)
• eBay Motors (www.ebaymotors.com), for non-vehicle listings only.

The promotion will start Wednesday, August 4th, 2004 at 00:00:01 PT (12:00 AM plus one second) and end on Thursday, August 5th, 2004 at 23:59:59 PT (11:59 PM plus 59 seconds). Listings created prior to August 4th, 2004 and scheduled to start during the promotional period (August 4-5, 2004) will be eligible for the promotional rate. Take advantage of this promotion and add Subtitle to all your listings to give buyers more information about your items!

During the 1¢ Subtitle Promotion:

For Auction-style, Fixed Price, Real Estate Ad Format (for those that will run for less than or equal to 30 days), and Motors non-vehicles listings, the fee for Subtitle will be 1¢. This promotion will not apply to the following types of listings: eBay Motors vehicles, International, Live Auction, Professional Services, and Stores Inventory listings.

All other fees (including Insertion Fees, Final Value Fees and all other optional listing upgrade fees, such as Border, Buy It Now, Highlight, Gallery Featured, Featured Plus!, Listing Designer, Gift Services, Bold, Reserve, extended duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings which start prior to August 4th, 2004, including those that are revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period (August 4-5, 2004) that are scheduled to start after the promotion ends on August 5th, 2004.

We hope you enjoy the 1¢ Subtitle Promotion!

Regards,
eBay

In addition, many of the smaller font sizes will be increased by one level to help those with vision problems more easily read the pages.

Please note: this will not change any text or content that is provided by members, such as the item description on your listings, information on About Me pages, etc. This will only affect eBay-generated text, such as the text found in the footer at the bottom of each page. Members viewing pages will still be able to directly increase or decrease the font size through their browser if this is supported (please consult your browser's Help for more details).

Regards,
eBay

• Yi-Fang Yen, Senior Manager of the eBay Developers Program. He will discuss the new eBay Solutions Directory, which is a one-stop online shop for eBay tools and solutions developed by eBay and eBay developers. It’s a valuable resource for those who are searching for software solutions and services to increase their eBay business.
• Christopher Spencer, Gold PowerSeller and a Trading Assistant, who will give tips and advice on providing excellent customer support.
• Catherine Seda, author of "Search Engine Advertising", who will talk about how eBay sellers can best utilize internet marketing and search engines to target their items effectively.
• Charlotte Crawford, also known as charscollectibles. Charlotte will share her story about an interesting old toaster she recently sold on eBay.

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! In fact, starting today we are adding two more segments for Open Phones! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

• Selling Manager
• Selling Manager Pro
• Seller’s Assistant Basic
• Seller’s Assistant Pro.

Each tool has a 30 day free trial, so you can explore the many helpful features and really test out how eBay Seller Tools can help save you time and increase your sales.

For more information, to register for this promotion, or to read the official rules, click here.

• For more information on Selling Manager products, click here.
• For more information on Seller’s Assistant products, click here.

Not sure which tool is right for you? Click here to use the Tool Recommendations wizard.

All Featured or Anchor Store sellers will not be charged for Selling Manager Pro as long as you maintain your Featured or Anchor Store subscription. To qualify for this offer, you must subscribe to Selling Manager Pro on the same eBay country site where you opened your eBay Store.

All Selling Manager Pro users who open a Featured or Anchor Store will begin receiving the free Selling Manager Pro subscription at the beginning of your next billing cycle. For example, if you receive your invoice on August 15th, and sign up for a Featured or Anchor Store on August 20th, you will start receiving Selling Manager Pro for free beginning on September 15th.

Anchor and Featured Store sellers can sign up for their free Selling Manager Pro subscription by clicking here. Basic Store sellers can upgrade their Store to Featured or Anchor to take advantage of the free Selling Manager Pro subscription by clicking here.

To learn more about the three different levels of eBay Store subscriptions, click here.

Regards,
eBay

eBay Keyword Program
This workshop will be held on Monday, August 2nd, from 17:00 to 18:00 PDT. The eBay Keyword program is a great way for sellers to increase their sales by advertising on the highly trafficked search pages. The online workshop will provide sellers the information necessary to build a successful Keywords campaign, and give you the opportunity to ask questions about the Keyword program.

eBay Solutions Directory
This workshop will be held on Tuesday, August 3rd, from 12:00 to 13:00 PDT. Did you know that about 20% of all eBay listings are from sellers using a third-party software application, and another 20% are from sellers using eBay applications (such as Turbo Lister and Selling Manager)? The new eBay Solutions Directory is a one-stop online shop for eBay tools and solutions developed by eBay and eBay developers. It’s a valuable resource for those who are searching for software solutions and services to increase their eBay business. In this workshop we'll discuss how to find what you need, and answer any questions you have about participating in the directory.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Buyers can now sort and filter their search and listing results by distance from their ZIP code. This has replaced the previous Region search, and provides the following benefits:

• Many cities and states were not included in the previous Region search. The new system will serve all eBay members throughout the United States, Canada and international countries.
• Distance-based sorts allow members to find items beyond the previous regional boundaries, state lines, and international borders. For example, if your ZIP code is located in New York City, you can now find items within New York City, as well as items nearby in New Jersey and Connecticut within one search.
• In search results sorted by Distance: nearest first, all items where the seller specified a ZIP code during the listing process will be shown first, sorted from your ZIP code outward, followed by all items where no ZIP code was specified.
• Buyers will now be able to get more accurate distance data in their searches.

Buyers can also use Search to filter their listing results to those within a certain distance from their location. Currently you can only filter your search for items within 250 miles or more. In the next couple of weeks this option will be expanded to allow you to filter using much smaller increments, such as within 10 or 25 miles. For more information, please click here.

Please note that if you currently have a Saved Search which has a region associated with it, you will need to update it by clicking on the “Refine Search” link on the search results page, adding a ZIP code and mileage increment, and re-saving the results.

Regards,
eBay

We have started a thread on the Computers, Networking and IT discussion board with more information about the upcoming changes. To access this thread, including information about how sellers in these categories can prepare for these changes, please click here.

Regards,
eBay

Now you can:

• Rearrange the order of your Store Custom Categories
• Choose from 10 new Store themes
• Easily feature items or lists of items on your Store Custom Pages
• Use special tags in HTML on your Custom Pages to easily display your items, feedback, Store search box, and more.

To take advantage of the new customization features, simply select “Seller Manage Store” from the bottom of your Store. This will take you to an updated “Manage Your Store” page which provides all the links you need to create the best possible Store for you.

You can also edit your Store now by clicking here.

Regards,
eBay

For about a week, when a member clicks on the Search button, the old pages will still be available, with a link that you can click to go to the new search pages. This will allow you to try out the new pages before the old version is removed.

Please note that this rollout will take some time to complete, so members may see either version of the pages until the enhancements have been fully introduced to the site.

Once the new features are completely rolled out, members will be able to filter their searches so that you only see items within a certain distance from your ZIP code. Currently you can only filter your search for items within 250 miles or more. In the next couple of weeks this option will be expanded to allow you to filter by much smaller increments, such as within 10 or 25 miles. This filter can be found in two ways:

• From any Browse or Search page, click on the Refine Search link near the top, scroll down to the “Items Near Me” section, enter your ZIP code, and choose your desired distance.
• Click on the Search button in the header and follow the link to the new search pages. Click on “More Options” next to the Search button (if you've already run a search from this new page, you won't have to click this link again). Scroll down to the “Items Near Me” section, enter your ZIP code and choose your desired distance. Please note that the link on the Basic Search page will take you to the Preview pages until the rollout is complete.

More details about some of the other changes can be found in our previous announcements directly below. We also have started a thread on the Search discussion board for members to leave their comments and questions. To go to this thread, please click here.

Regards,
eBay

You can get to the new Clothing Chat board by:

• Clicking on Community at the top of most eBay pages.
• Clicking on "Chat" in the "Talk" box.
• Clicking on "Clothing" under the Category-Specific Chat Rooms heading on the right-hand side of the page.

You can access this board by clicking here.

Regards,
eBay

• Richard Kristof, co-founder, President and CEO of American Research Institute, who will return to finish our discussion from last week. ARI provides the services behind the eBay Education Specialist program.
• Julie Ichiba, Group Show Director for ASD/AMD Trade Show - Las Vegas. ASD/AMD is the 15th largest wholesale supplier show in the country.
• Carolyn Pollock, "Camp Director" for Camp eBay, which is in full swing this summer. Learn about Camp eBay and see if the eBay Bus is coming to a town near you!
• Garrett Sutton, owner of the Sutton Law Center, to discuss the topic of "Legally Operating Your Business".

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! In fact, starting today we are adding two more segments for Open Phones! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

During the 50¢ Insertion Fee Sale promotion:

For Auction-Style and Fixed Price listings, the insertion fee will be capped at $0.50. This promotion will not apply for Motors vehicles and non-vehicles, International, Live Auction, Ad format, Professional Services, and Store Inventory listings.

All other fees (including Final Value Fees and all other optional listing upgrade fees such as Border, Buy It Now, Highlight, Gallery, Gallery Featured, Featured Plus!, Listing Designer, Bold, Reserve, Extended Duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings with a start date prior to July 27th, 2004, including those listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period (July 27th, 2004) but scheduled to start after July 27th, 2004.

We hope you enjoy the one-day, special 50¢ Insertion Fee Sale!

Having a PayPal account in good standing and accepting payments through PayPal provides an extra layer of security for members, as eBay can easily track payments and other activity made to and from each party. This has been shown to reduce the risk of fraud for both buyers and sellers, and contributes towards making transactions safe and secure. Because of this extra security, having a PayPal account and accepting payments through PayPal will be added in the next few days as one of the criteria that a seller can meet to use many of these features.

The features and their new associated criteria include:

Fixed Price listings or Buy It Now: 10 feedback OR ID Verify OR 5 feedback and a PayPal account in good standing and PayPal payments accepted for that listing (so that a secure form of payment is offered on the listing).

1-Day Listings: 10 feedback OR ID Verify OR 5 feedback and a PayPal account in good standing and PayPal payments accepted for that listing.

Multiple Quantity Listings: 30 feedback and registered for 14 days OR ID Verify OR 15 feedback and a PayPal account in good standing and PayPal payments accepted for that listing.

Creation of an eBay Store: 20 feedback OR ID Verify OR Have a PayPal account in good standing.

Featured Plus! and Home Page Featured: 10 feedback (no change).

Members who do not accept PayPal for a particular item can still be eligible to use these features for the listing, if you meet the other criteria such as signing up for ID Verify or waiting until you receive the required amount of feedback. This new policy simply adds PayPal as another option for sellers looking to qualify for these features.

Regards,
eBay

How to Use the Unpaid Item Process in Selling Manager and Selling Manager Pro
This workshop will be held on Monday, July 26th, from 16:00 to 17:00 PDT. Please join the eBay Seller Tools Team as they walk through the new Unpaid Item process (formerly the Non Paying Bidder process) in Selling Manager and Selling Manager Pro. They will provide step-by-step instructions and be available for your questions.

Selling to Canada with Borderfree
This workshop will be held on Tuesday, July 27th, from 14:00 to 15:00 PDT. Borderfree is a company that helps solve border issues for US sellers and makes the mystery of extra charges disappear for Canadian buyers. We've partnered with them because the service is fast and easy for our sellers – simply tell Borderfree what the item is and where it was made, and then ship your sold item to their US processing center. There they’ll help you with all applicable taxes, duties and shipping fees on your item. We will also be happy to respond to any questions or concerns sellers may have with dealing with Canadian buyers.

New Advanced Search Features
This workshop will be held on Friday, July 30th, from 15:00 to 16:00 PDT. We are upgrading the functionality and look-and-feel of the Advanced Search section of the site, which is accessed most commonly by clicking on the Search button at the top of almost any page. In this workshop, eBay Staff will review the new features and answer questions from members.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Also, as a thank you for trying eBay's Online Postage, simply print a shipping label with postage through July 26th, 2004 and we will send you an advance invitation to order the free Co-branded Priority Mail® Shipping Boxes. You will receive an email invitation around July 28th to order the boxes.

Click here to print shipping labels now for items you have sold.

Learn more about eBay-USPS Co-Branded Shipping Boxes by clicking here.

Regards,
eBay

Some features of the new Calendar include:

• Current Workshop schedule to help you keep track of workshops that you plan to attend
• Archived workshops so you can easily access the information from workshops that have already been held.
• Information on how to contact us if you're interested in hosting a workshop (click on the Host Your Own Workshop link).

To access the new Workshop Calendar, please click here.

There is no question that eBay's Community members are central to our success. Your dedication, passion and innovation have helped us build a vibrant marketplace that continues to grow quarter after quarter.

We look forward to working together for even greater success this year and beyond.

Thank you,
Meg

To learn more about eBay's performance for the quarter, click here.

We have started a discussion thread on the Booksellers discussion board where we have provided more details about the changes, and invite members to leave their comments. You can get to this thread by clicking here.

Regards,
eBay

During the eBay Motors Parts and Accessories $1 Capped Insertion Fee Sale:

For auction-style and Fixed Price listings the insertion fee will be capped at $1.00 for all eBay Motors non-vehicle items with a starting price above $24.99 on the U.S. eBay Motors site (www.ebaymotors.com). Please click here for further pricing details. This promotion will not apply for eBay.com listings or for eBay Motors vehicles, International, Live Auction, Professional Services, or Store Inventory listings.

All other fees (including Insertion Fees, Final Value Fees and all other optional listing upgrade fees, such as Buy It Now, Gallery, Gallery Featured, Listing Designer, Gift Services, Reserve, extended duration insertion fees, etc.) will still be charged at their regular price.

The promotional rate also does not apply to listings created prior to July 21st, 2004, including those revised during the promotional period, or to listings created during the promotion (July 21st, 2004) but scheduled to start after July 21st, 2004.

We hope you enjoy the eBay Motors Parts and Accessories $1 Capped Insertion Fee Sale!

Regards,
eBay Motors

The PC Selling Center is a one-stop resource intended to make it much easier for individuals to sell their old PCs on eBay. If you are upgrading your system and want to help pay for it by selling your current system, or if you have an older laptop or desktop that is just creating clutter, this could be the opportunity you've been waiting for.

Within the PC Selling Center, you have two basic paths to choose from: Sell it Yourself or Sell it For Me. Sell it For Me provides three choices for selling your PC using a third-party service. Sell it Yourself provides tools that can help you maximize the cash you will receive on your sale, while making it easier to list and ship.

In addition to being a powerful listing assistant, the PC Selling Center can assist in generating printing labels and obtaining boxes, as well as securely removing personal data from your machine.

We are also looking for feedback to make the PC Selling Center better and more useful. Please check it out and provide feedback to computers2004@ebay.com.

• Richard Kristof, co-founder, President and CEO of American Research Institute. ARI provides the services behind the eBay Education Specialist program. Also joining in will be Debbie Levitt, the first official graduate of the Specialist program.
• Walt Duflock, eBay manager of the new Trading Post program.
• David Glanzer, director of Marketing and Public Relations for Comic-Con International.
• Larry Krug, co-founder of the Association of Collecting Clubs.

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

If you were not able to attend eBay Live! in New Orleans, you can still purchase the limited-edition collectible merchandise available for sale at the conference. From an eBay Live! lithograph (with a limited-edition pin) to an eBay/PayPal silver coin and more, you’ll find ‘everything eBay’ at The eBay Shop.

Go to www.theebayshop.com to start shopping today!

Regards,
eBay

Note: We are aware that currently some members may not see information in the "What’s New" section. This information will be displayed once the introduction of the Sell Hub has been fully completed.

Regards,
eBay

Attendees may also want to take advantage of the following eBay seminars for both beginning and advanced sellers:

Introduction to Selling on eBay will be held:

• Thursday, July 22nd, from 4:00 PM to 5:00 PM in Room 2
• Saturday, July 25th, from 3:30 PM to 4:30 PM in Room 9.

Beyond the Basics: Advanced Selling on eBay will be held:

• Friday, July 23rd, from 3:30 PM to 4:30 PM in Room 9
• Sunday, July 25th, from 1:00 PM to 2:00PM in Room 9.

Regards,
eBay

You can use eBay Anything Points to buy items on eBay where the seller accepts PayPal, or to pay your seller fees. Plus, with Direct Pay, you’ll make convenient payments of your eBay seller fees directly from your checking account each month.

To register for this promotion, please click here.

Regards,
eBay

Motors Parts and Accessories Selling Workshop
This workshop will be held on Tuesday, July 20th, from 14:00 to 15:00 PDT. This is the third in a series of workshops focusing on eBay Motors. Ever wonder how to get started selling parts and accessories on eBay Motors? Join us for a workshop on the best ways to list merchandise and manage the close of an auction. eBay staff will cover the basics and some more advanced solutions that will help you get going.

eBay Motors Buying/Finding Workshop
This workshop will be held on Wednesday, July 21st, from 14:00 to 15:00 PDT. This is the fourth in a series of workshops focusing on eBay Motors. Looking for parts or accessories for your car, truck motorcycle, ATV, boat, etc.? Join us for a workshop on the best ways to find the parts and accessories you need. We'll cover the basics as well as some more advanced search and browse techniques, including the new Advanced Parts Search tool that just launched within eBay Motors.

How to Sell a Computer on eBay
This workshop will be held on Thursday, July 22nd from 16:00 to 17:00 PDT. eBay's new PC Selling Center makes it easy to sell computers on eBay, whether you want to sell it yourself or have a third party sell it for you. If you are upgrading and want to sell your current system to help pay for the new one, or just want to make some money selling your old or unused computer, this workshop will help you take advantage of the new PC Selling Center. Join eBay staff as they provide an overview of the Center and answer your questions.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Some of the features of Buyer and Seller Q&A; include:

• Sellers have the option to display answers to frequently asked questions (for example, questions about their shipping policies) on the item page. When you receive a question through Ask Seller a Question from a buyer, simply select "Display this question and response on my listing so all buyers can see it" to have it included (subject to normal Revise Item rules).
• Sellers can manage all their buyer questions from My eBay. The number of questions you have received will be included in your Selling Reminders, and the number of unanswered questions will be displayed for each item in the Items I’m Selling view.
• The Ask Seller a Question email subject line will include information regarding the type of question, item number, and item title.
• Questions for items ending within 6 hours will be automatically flagged with high importance in the seller’s inbox.

We have started a new thread on the Seller Central discussion board to provide more details about the enhancements, and encourage members to post their comments and questions on this thread.

Regards,
eBay

We appreciate your input on how we can make categories better for everyone. You may submit categories suggestions here.

Thanks again to all our members who contribute to these trade-enhancing changes!

Regards,
eBay

We are aware that some members have experienced issues using the new process, and we are working to resolve them as quickly as possible. Please visit the Unpaid Items discussion thread on our Technical Issues Discussion Board for more details. We appreciate your patience during the launch of this new process.

To familiarize yourself with the new process, and to get answers to your questions from the Unpaid Item team, please attend our workshop on the Unpaid Item process, scheduled for Thursday, July 15th at 17:00 PT. We hope you can join us.

eBay will be holding a One Day Penny Gallery on the U.S. site (www.ebay.com) beginning Wednesday, July 14, 2004 at 00:00:01 PT (12:00 AM plus one second) and ending that same day at 23:59:59 PT (11:59 PM plus 59 seconds). Listings created prior to July 14, 2004 and scheduled to start during the promotional period will also be eligible for the promotional rate.

During the One Day Penny Gallery promotion:

For Auction-Style, Fixed Price, and Real Estate listings (those that will run for 30 or fewer days) the fee for Gallery will be $0.01. This promotion will not apply to eBay Motors (vehicles and non-vehicles), International, Live Auctions, Professional Services, and Store Inventory listings.

All other fees (including Insertion Fees, Final Value Fees, and optional listing upgrade fees, such as Buy It Now, Highlight, Gallery Featured, Featured Plus!, Listing Designer, Gift Services, Bold, Reserve, extended duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings with a start date prior to July 14, 2004, including those listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period July 14, 2004 and scheduled to start after July 14, 2004. If you choose to List in 2 Categories, the standard insertion and listing upgrade fees for listing in the second category will still apply.

For more information, please click here.

We hope you enjoy the One Day Penny Gallery Sale!

During the upgrade period, some members may experience intermittent system issues such as feedback pages not loading, slow feedback pages, or problems leaving feedback. We will be monitoring such issues very closely and will move quickly to fix them if they arise. To learn of any updates on this upgrade, please see this discussion thread.

As a part of this upgrade, we will also be making the look-and-feel for replying to feedback or creating follow-up comments consistent with the new Member Profile design released in January 2004. These minor changes include a search feature to quickly find the exact comment to which you would like to reply or add a follow-up, as well as better pagination for long lists.

You can access these features from the Feedback Forum.

The enhancements include:

• The number of Favorite Search emails members can receive will increase from 30 to 100.
• The layout of Favorite Search emails is changing to make it easier to view search results at-a-glance
• Members will be able to add items in the Favorite Search emails to their Watch Lists.
• Members will be able to add a category to their "My Favorite Categories" from a category page, just like how you can currently add a search to "My Favorite Searches" from a search results page.

Regards,
eBay

• Ina Steiner, Editor of AuctionBytes.com, a content site for the online-auction industry.
• Guy Denos, who will speak about buying abandoned or unclaimed property from storage unit auctions, and reselling those contents on eBay.
• Scott Samuel, eBay Pioneer and chairman and CEO of Ethical Technologies, L.L.C., a Chicago-based corporation specializing in next generation eBay tools.
• Don Peters, an expert on selling big ticket items on eBay.

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

New Bulk PayPal Payments Feature
This workshop will be held on Wednesday, July 14th, from 14:00 to 15:00 PDT. eBay has enhanced the payment process to allow buyers to pay for all of their PayPal purchases at once, including payments to multiple sellers. Previously, buyers who have won items offering PayPal from multiple sellers have had to go through the payment process each time they paid a different seller. In this workshop, eBay Staff will review the new feature and answer questions from members.

New Unpaid Item (formerly Non Paying Buyer) Process
This workshop will be held on Thursday, July 15th, from 17:00 to 18:00 PDT. Join eBay staff for this online workshop about the new Unpaid Item process. The new Unpaid Item process features several changes to the way sellers file for Unpaid Items, and includes a seller-buyer communication platform on the eBay site to facilitate payment, a dispute console for sellers to manage and take action on their Unpaid Items, and policy changes aimed at reducing hassles associated with filing for Unpaid Items. During the workshop, eBay staff will give an overview of the new process and answer your questions.

How to Buy a Vehicle on eBay
This workshop will be held on Friday, July 16th, from 14:00 to 15:00 PDT. This is the second in a series of workshops focusing on eBay Motors. Your confidence about a vehicle's condition, history and warranty status is integral to a successful eBay Motors purchase. Knowing as much as possible about your trading partners (both buyers and sellers) — along with clear communication — can prevent most of the potential bumps in the road. This workshop will help you learn about the services designed to provide protection for the vehicle buying process.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. Each notification will include the time and date, a brief description of the event, and a link to the discussion thread where the actual workshop will be held.

To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

If a search using Item Specifics returns fewer than 50 items, below the item results you will see a table showing different search expansion options. Each option will let you expand your search by removing different keywords or item specifics combinations from your original search. To see the items available under each search expansion option, click on the link showing the number of items at the top of the column. See an example.

These enhancements will allow you to make easier side-by-side comparisons and help you choose the right search expansion option to find more items of interest.

Approved sellers in this pilot have represented to eBay that they are the rights owner or have contractual permission from the rights owner to resell the listed media. Downloads bought through eBay will take place in the secure environment of the seller. During the checkout process, the buyer may be redirected to a separate, branded and secure site to complete the transaction and to download the purchased music.

Note: Do not accept unsolicited emails, pop-ups or other offers that enable downloadable media transactions as they may be fraudulent. A buyer of downloadable media through eBay cannot re-list or resell the media on eBay. Please see eBay's Downloadable Media Policy for more information.

Regards,
eBay

The MasterCard icon will now be the first one displayed next to the PayPal logo, and both the PayPal logo and credit card icons will be enlarged. These changes are designed to increase the readability of the credit card icons and are part of a marketing agreement with our credit card providers.

Regards,
eBay

Beginning today, sellers can file new Unpaid Item disputes using the “Report an Unpaid Item” link found on the site map or by using the related links in the selling section of My eBay.

Sellers who have previously filed Non-Paying Buyer Alerts and wish to request their Final Value Fee Credit will need to do so using the new process. Step-by-step instructions can be found here.

Some of the features of the new Unpaid Item process include:

• A new communication system between buyers and sellers, where members involved in an Unpaid Item transaction can communicate directly with each other right on the eBay site to help complete the transaction.
• A new Unpaid Item "Dispute Console" for sellers to better track and take action on their Unpaid Items.
• Shorter waiting period for Final Value Fee credits – from 17 days to 14 days or fewer – and an immediate filing option if both the buyer and seller mutually agree not to complete the transaction.
• Immediate, one-step Final Value Fee credit in the event sellers encounter suspended buyers or buyers from a country to which sellers designate that they won't ship, via the checkbox in Sell Your Item (or other listing tools).

Subscribers to Selling Manager and Selling Manager Pro will also see changes allowing them to report Unpaid Items and request Final Value Fee credits using the new process. We have also communicated information about the new process to third party software providers.

We encourage our members to familiarize themselves with the new Unpaid Item process by reading the frequently asked questions page.

We will be hosting a workshop on Thursday, July 15th at 5:00 p.m. PT to answer any of your questions about the new Unpaid Item process. We hope you can join us.

Please note: As a result of this change, sellers who have used html tags to customize the item page outside the item description area (to change font color for links outside the item description, for instance) will now only be able to customize the area within the item description. Any active listings, or listings that have been created in a listing tool such as Turbo Lister but not yet uploaded, will automatically be adjusted.

Regards,
eBay

Check out these software solutions and online services designed specifically to make it easier for buyers to enjoy eBay. These tools help you to:

• Reduce the time you spend searching and looking at items
• Simplify running complex search queries
• Set up Bid Groups to bid on many similar items from different sellers where you only want to win one
• Facilitate cross-border trade, specifically for Canadian buyers

For more information on these Advanced Buying Solutions, click here.

We encourage you to send us your feedback on these tools and to let us know if you found them helpful. We also welcome your ideas for new tools that you’d like to see. Please send your comments to buyertools@ebay.com.

For more information on the eBay Developers Program, click here.

How to Sell a Vehicle on eBay
This workshop will be held on Friday, July 9th, from 14:00 to 15:00 PDT. This is the first in a series of workshops focusing on eBay Motors. The more you know about your buyers and their previous transactions, the safer you, as a seller, will be. You should also do everything possible to ensure your potential buyers have a positive trading experience — greatly increasing your chances of making a successful sale. eBay staff will be on-hand to provide tips to help ensure a positive eBay Motors trading experience.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

If you can’t attend this workshop, have the content emailed to you! All you have to do is sign up for the Workshops Information Group, and after each workshop, you will receive an email with all the information that was covered. To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Click here to learn more about this special offer, or visit our Seller Information page to learn more about offering promotional financing with PayPal Buyer Credit.

*Sellers must offer PayPal Buyer Protection on their eBay listings to qualify to offer promotional financing. Promotional financing fees are in addition to PayPal transaction fees, and apply only to purchases funded using PayPal Buyer Credit.

Regards,
eBay

Fixed Price listings on eBay.com created prior to July 8th, 2004 and scheduled to start during the promotional period will also be eligible for the special promotional rate.

During the 10¢ Fixed Price Listing Day:

For Fixed Price format listings on eBay.com the insertion fee will be $0.10. This promotion will not apply to eBay Motors (vehicles or non-vehicles), International, Live Auctions, Professional Services, Real Estate Ad Format, and Store Inventory listings. This promotion also does not apply to auction-style listings or auction-style listings with the Buy It Now option.

All other fees (including Final Value Fees and optional listing upgrade fees such as Buy It Now, Highlight, Gallery, Gallery Featured, Featured Plus!, Listing Designer, Bold, Reserve, Extended Duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings with a start date prior to July 8th, 2004, including those listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period on July 8th, 2004 that are scheduled to start after the promotion ends.

We hope you enjoy the one-day, special 10¢ Fixed Price promotion!

Regards,
eBay

During the 50% Off Listing Upgrade Sale promotion:

For Auction-Style and Fixed Price eBay Motors non-vehicle and vehicle listings, the Bold, Highlight and Featured Plus! listing upgrades will be 50% off their regular price. This promotion will not apply for eBay.com, International, Live Auction, Professional Services, and Store Inventory listings.

All other fees (including Insertion Fees, Final Value Fees and all other optional listing upgrade fees, such as Buy It Now, Gallery, Gallery Featured, Listing Designer, Gift Services, Reserve, extended duration insertion fees, etc.) will still be charged at their regular price.

The promotional rate does not apply to listings with a start date prior to July 7th, 2004, including those listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period (July 7-8, 2004) but scheduled to start after July 8th, 2004.

We hope you enjoy the eBay Motors 50% Off Listing Upgrade Sale!

Regards,
eBay Motors

• Abby Green, Manager of eBay events. We'll ask Abby to give us a summary of this year's event and to share some information about next year's event to be held in San Jose, CA.
• Marji Smith, founder and executive director of the Disabled Online Users Association.
• Rieva Lesonsky, Editorial Director of Entrepreneur Media.
• Chris Spencer, Gold PowerSeller and Trading Assistant.

Plus "The News" returns with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk with Abby, Marji, Rieva, or Chris or to ask a question and share your voice with the rest of the eBay Community.

And remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

The new version includes several new enhancements:

• Pre-Filled Item Information can now be added to existing items in Turbo Lister. You can add this from the Edit Panel in categories where Pre-Filled Item Information is available.
• You can now edit Individual item specifics in bulk for multiple items.
• PayPal Buyer Credit is now available as an option when creating and editing items.
• Settings for Distance Sort and Filter are now available as an option in the item location preferences.
• Custom description inserts are also now available.

For more information, please see Turbo Lister Release Notes.

To download Turbo Lister, or for more information, please click here.

For more a detailed description of the changes, and to leave your input, please read this Pottery & Glass Discussion Board thread.

At this time, we believe this is the best solution for Pottery & Glass. While the approach in other categories will differ, our approach to Item Specifics elsewhere on the site will be influenced by the experiences gained from Pottery & Glass.

Regards,
eBay

Border provides a purple-colored outline to listings visible on the Search and Listings page. Border may be added as part of the listing process (i.e., using the Sell Your Item form or other eBay Seller Tools) for $3.00 per listing. If you use a third party listing tool, please check with your tool provider for information on support for this feature.

As with other features in the eBay suite of listing upgrades (such as Subtitle and Gallery), Border helps attract more buyers to listings for enhanced selling success. To preview the new Border feature, please click here.

We hope you will try the new Border feature!

The Inserts feature within Sell Your Item is a new addition to the listing process. It will help sellers save time yet still create custom, personalized listings. Sellers can create and store up to five customized text or HTML inserts and quickly add them to their item description. Examples of inserts you may want to create are:

• Personalized information about your items
• Standard policy information (for example, time to ship items, shipping policies, etc.)
• Payment information
• eBay Store logo (for an eBay Store seller)

Sellers can easily create an insert and add it to future listings by clicking "Create an Insert" from the drop-down options on the new tool bar in the Item Description section of the Sell Your Item form. This insert is located below the Font Editors above the description box.

To help sellers get started, eBay has provided some standard Inserts for use. Simply click the name of the Insert, place the cursor where the text should appear and watch as new custom text is added to the item description!

For more information on the Inserts feature, please click here, or log into your Seller Account and start creating Inserts today!

We hope you try out the Inserts feature on your next eBay listing!

The new program will now include two levels of coverage for buyers: Condition Guarantee or Money-Back Guarantee.

The Condition Guarantee by Seller holds sellers in the program to higher standards when writing their item descriptions. Sellers guarantee the vehicle condition is as described and agree to work with buyers to ensure satisfaction. Listings with the Condition Guarantee by Seller also include additional protection from eBay. A Money-Back Guarantee by Seller provides the same guarantees as the Condition Guarantee by Seller, but also provides a 24-hour money-back guarantee for the buyer.

We encourage buyers and sellers on eBay Motors to take advantage of this new program. Look for messaging below the Seller Information Box and a seal below the description in passenger vehicle listings. For more information about the new Condition Guarantee by Seller program please click here.

eBay Keywords – New Text Boxes and Keyword Suggestion Tool
This workshop will be held on Monday, June 28th, from 18:00 to 19:00 PDT. The eBay Keywords program has some new tools and features to discuss, such as a new keyword suggestion tool that suggests words based on what sellers currently have listed. In addition, the eBay Keyword Team will be able to answer questions and make general recommendations based on feedback received during eBay Live (just prior to the workshop).

Selling Textbooks on eBay
This workshop will be held on Wednesday, June 30th from 15:00 to 16:00 PDT. Textbook sales on eBay are growing rapidly, and textbooks will be the focus of eBay's Back To School marketing campaign this fall. Please join eBay staff to learn more about how to sell in this fast-growing category. Discussions will include eBay’s marketing plan, innovative ways to find textbooks to sell, and listing strategies you can use to boost your sales.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

If you can’t attend this workshop, have the content emailed to you! All you have to do is sign up for the Workshops Information Group, and after each workshop, you will receive an email with all the information that was covered. To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
eBay

Check out the eBay Live! discussion board to find the Daily Chatter, and to talk with other members about what's happening at the event. To go directly to the Chatter, please click here.

Clearer instructions are provided on how to complete the process, including the email confirmation step, and all related Help pages have been updated.

Regards,
eBay

This agreement will allow eBay to expand its global footprint into the nascent but growing Indian market, and to bring new opportunities to a broader base of users. In turn, Baazee.com will leverage its relationship with eBay to further develop its marketplace and strengthen its position in India’s e-commerce market. The combination of Baazee.com and eBay will allow buyers and sellers to gain access to a broader range of choice and convenience.

For more details, please see the press release at http://investor.ebay.com/releases.cfm?Year=2004

Regards,
eBay

Buyers will be able to pay multiple sellers by clicking on the "Pay Now" button (such as on the closed item page) or the new "Pay For All PayPal Items" button in the Items I’ve Won section in My eBay. Buyers will also still have the option of paying each seller individually.

Sellers will receive their individual payments through PayPal the same way they do today.

To preview the new multiple seller payment functionality, click here.

Regards,
eBay

• Buying and selling tools
• Category-specific productivity tools
• Integrated inventory management, order processing and fulfillment tools
• Other Services

Software applications and services are categorized by feature, and you can browse or search to find exactly what you need. You can also search for solutions that support a specific eBay category, compare multiple solutions by price, or even find solutions to integrate your business with eBay sites around the world.

To check out the new eBay Solutions Directory, click here.

Regards,
eBay

During the Two-day Penny Pack promotion:

For auction-style, Fixed Price, eBay Motors non-vehicles, and Real Estate Ad Format listings, the fee for Gallery, Subtitle and Listing Designer will be $0.01 each. This promotion will not apply for eBay Motors vehicles, International, Live Auction, Professional Services, and Store Inventory listings.

All other fees (including Insertion Fees, Final Value Fees and all other optional listing upgrade fees, such as Buy It Now, Highlight, Gallery Featured, Featured Plus!, Gift Services, Bold, Reserve, extended duration insertion fees, etc.) will still be charged. The promotional rate does not apply to listings with a start date prior to June 21st, 2004, including those listings revised during the promotional period. The promotional rate also does not apply to listings created during the promotional period (June 21-22, 2004) but scheduled to start after June 22nd, 2004.

We hope you enjoy the Two-day Penny Pack promotion!

Regards,
eBay

If you are interested in selling a fashion item during this period, please visit our informational thread on the Clothing, Shoes and Accessories discussion board by clicking here.

You can also find the discussion board by clicking on Community at the top of almost any eBay page, and then on Discussion Boards in the "Talk" box. The Clothing, Shoes and Accessories board can be found in the Category-Specific Discussion Boards list on the right-hand side.

Happy Shopping!

Regards,
eBay

As mentioned in our previous announcement, we are also working to allow you to hide or show the Buying and Selling Reminders on your Summary page. This will be introduced in the next several weeks.

Regards,
eBay

For Sellers

• Sellers can designate their listings as lots and include both the number of items per lot and the number of lots available via a new tab in the Quantity section of the Sell Your Item form. To see an example, please click here.
• The new lots feature is available for auction-style, Fixed Price, and Store Inventory listings.

For Buyers

• Buyers have the option to filter their search results so only bulk lot listings will be displayed. The optional filter can be accessed by clicking the “Customize” link located under “Search Options” on the search and listings pages. To see an example of how the filter will appear in the Search Options section, please click here.
• Buyers also can search for listings containing a specified quantity of items (for instance, listings with at least 10 items) from the search and listings pages.
• The number of items per lot and calculated price per item will be displayed on the item page. To see an example, please click here.

For additional information about selling lots and other multiple item listings, please click here.

Regards,
eBay

Currently, buyers are only been able to use one coupon, one gift certificate or eBay Anything Points towards each transaction. Soon, buyers will be able to:

• Use multiple coupons per PayPal transaction (subject to the terms & conditions of the coupons).
• Use multiple gift certificates per PayPal transaction, up to a maximum of $500 USD.
• Use eBay Anything Points, coupons, and gift certificates in combination towards one PayPal transaction.

For more information about coupons, please click here.

For more information about gift certificates, please click here.

For more information about eBay Anything Points, please click here.

Regards,
eBay

To learn more about the Stores Custom Listing Header and to see examples, check out the Stores Latest News Page.

Store sellers, to add the Stores Custom Listing Header to your listings, go to the Seller Manage Store page and select "Custom Listing Header".

Regards,
eBay

Sellers can learn more about promotional financing with PayPal Buyer Credit by clicking here. Buyers can learn more about the benefits of using PayPal Buyer Credit by clicking here.

Regards,
eBay

Congratulations to the winners and to all the Stores who entered the 2004 Best in Stores Contest!

Regards,
eBay

• Learn More. Attend classes and hands-on workshops with comprehensive curriculum designed just for you! Designated for the individual needs of beginner, intermediate and advanced-level members, this year’s classes deliver information and skill-building experience to help you achieve your goals.

• Do More. Get insightful tips and guidance from leading business advisors, eBay experts and successful buyers and sellers that you can put to work right away.

• Expand Your Network. Take advantage of the opportunity to meet other members who share your interests, and connect with vendors and solution providers that can enhance your business.

• Influence the Growth of eBay. Get access to eBay executive staff and participate in roundtable discussions with Category Managers.

• Make it Your Own. Best of all, the wide variety of activities, from education to networking to fun and games, allows you to tailor your eBay experience.

eBay Live! is your best opportunity to enhance and celebrate your success on eBay! For more information and to register, please go to www.ebay.com/ebaylive.

See you in New Orleans at eBay Live!

Regards,
eBay

Extending the transition period will allow sellers to maximize their sales during this back-to-school season, as well as give them additional time to transition their businesses to eBay. We strongly encourage Half.com sellers to sell on both Half.com and eBay during this transition period so they take advantage of the enhancements we have made to the eBay platform, the 105 million registered members on eBay, and the upcoming eBay textbooks marketing campaign.

If you have questions about the date change from July 13 to October 14, please see our Half Transition Update FAQ or stop by the Books, Movies, Music & Videogames booth if you’re at eBay Live!

Regards,
eBay

Guests this week include:

• Ben Foster, Senior Product Manager for Merchandising, will share recent news about the expansion of the eBay cross-promotions tool to all eBay sellers.
• Beverly Gianna, VP of Communications for the New Orleans Convention and Visitors Bureau, will have advice about accomodations, sites, and other important information for those who are coming to eBay Live this year.
• Chris Murch, president of WSRadio, will be back to share the 10 tips for new sellers that he compiled based on his experience after first setting up an eBay Store for his products.

Plus we'll have "The News" with Lee Mirabal, our very last "Count Down to eBay Live," and the most important feature on eBay Radio: your calls! Call Griff during the show at 888-327-0061 (USA) or 001-858-623-0122 (Internationally) to talk to Ben, Beverly or Chris, or to ask a question and share your voice with the rest of the eBay Community.

Also, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible". And if you can't catch the live show you can always select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. Visit www.wsradio.com/ebayradio for more information and to listen to eBay Radio on your computer while you browse and list.

Regards,
eBay

Listings created prior to June 15th, 2004 and scheduled to start during the promotional period (June 15-16, 2004) will be eligible for the promotional rate.

During the 2-Day 10¢ Insertion Fee Sale, Auction-Style and Fixed Price insertion fees for listings within certain Books, Movies, Music, and Video Games categories* and which use the Pre-filled Item Information feature will be 10¢ on the U.S. site.

(*Categories which qualify for this promotion: VHS, DVD, CD, Cassettes, AudioBooks, Non-Fiction Books, Education (Text Books), Children’s Books, Fiction Books, and Video Games.)

The promotion does not apply to any category levels except those listed above, or for Live Auction, International, Professional Services, eBay Motors vehicles and non-vehicles, Stores Inventory, and multi-quantity listings. The promotional offer does not apply for listings with a start date prior to June 15th, 2004, including those listings revised during the promotional period (June 15-16, 2004), or for listings created during the promotional period but scheduled to start after June 16th.

Please note that the credit will not be immediately reflected on the site. You will see a credit on your billing statement in early August.

Regards,
eBay

Both Selling Manager and Selling Manager Pro are designed to make selling on eBay faster, easier and more convenient.

• Be more efficient by tracking your sales status in My eBay.
• Save time writing buyer emails with customizable templates.
• Look professional with customized labels and invoices.
• Stay organized with downloadable sales history.
• Reduce tasks using the bulk feedback feature.

For more information about this promotion, or to sign up for your free month's subscription, please click here.

For more information on eBay Anything Points, click here.

Regards,
eBay

An Overview of Community Communication
This workshop will be held on Tuesday, June 15th, from 14:00 to 15:00 PDT. This is the tenth in a series of workshops focusing on the eBay Community. Helping keep buyers and sellers informed about site change is an important function within Community Development. In this workshop, Community Development staff will discuss the tools available to members, including the General Announcement Board, System Announcement Board, Workshops, Townhalls, and the Community newsletter, The Chatter. They will also offer some insights about what goes on behind the scenes to help make sure the Community gets the right information at the right time.

Introduction to Turbo Lister
This workshop will be held on Thursday, June 17th from 10:00 to 11:30 PDT. Want to learn how to use eBay's free bulk listing tool to create and upload listings fast? Come join eBay Staff at this workshop and learn how to create hundreds of listings quickly, right from your desktop. Topics include creating and designing your listings, using pre-filled item information, duplicating, and editing.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board.

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

If you can’t attend this workshop, have the content emailed to you! All you have to do is sign up for the Workshops Information Group, and after each workshop, you will receive an email with all the information that was covered. To sign up for the Workshops Information Group, please click here.

We look forward to seeing you there!

Regards,
EBay

Certain PayPal customers who opened an account between October 1st, 1999 and January 31st, 2004 are eligible to participate in the settlement. PayPal will be sending a notice via email advising customers on how they can participate in the class action settlement within 60 days of the settlement agreement’s approval by the court. The notification will further explain the lawsuit, your legal rights under the settlement, what benefits may be available to you under the settlement, and how to file a claim.

Customers can get more information about the settlement agreement by sending an email to settlement@paypal.com or calling 1-866-648-5874.

Regards,
eBay & PayPal

Buyers will be able to select up to 25 items to compare at any one time, and will be able to easily return to the listing if you decide to bid on or buy the item. You will also be able to add items to your Watch lists directly from this page.

For more information on Comparison Shopping please take the tour and see our Frequently Asked Questions.

Regards,
eBay

If you are not familiar with eBay’s Community Forums (including the discussion and chat boards, the Answer Center, and eBay Groups), we invite you to check them out by clicking on Community at the top of almost any eBay page.

Regards,
eBay

For eBay sellers without an eBay Store

• Sellers will be able to customize which of their other items are displayed to their buyers following a successful bid on the bid confirm page, Buy-It-Now confirm page and the closed item page.

For eBay Store sellers

Store sellers will have all the benefits of the current Cross-Promotions tool, plus these new additional features:

• Ability to rotate listings randomly within a promoted category so that more buyers see those listings.
• Ability to quickly copy the same cross-promoted listings from the item page to the bid confirm page for faster, easier merchandising.
• Items from other Store categories will be shown if there aren’t enough listings in the promoted custom category.

Please note that only Store sellers can cross-promote their other items on the item page before a bid is placed.

The Cross-Promotions tool will continue to be free to eBay sellers and Store sellers. To begin customizing your cross-promotions once this is introduced, click the “Change your Cross-Promotions” link at the top of the item page, which will appear once you are signed in. Store sellers can actively manage their cross-promotion rules from the “Seller Manage Store” Page.

For more information about cross-promotions, please click here.

Regards,
eBay

For more information about the Vehicle Purchase Protection Program, please click here.

Regards,
eBay Motors

Along with the item title and other normal information displayed on this page, for each item we will also display:

• The seller’s stated shipping price, or a link to the Shipping Calculator for that item.
• The seller’s feedback score and percentage.
• The Item condition (New/Used), as specified by the seller.

The page will also offer a Search Option to show only items in “new condition”, and also will give you the ability sort the items by Condition. For an example of how this page will look, please click here.

Please note that these changes will only affect Product Details pages. For more information about Product Details pages and how to access them, please click here.

Regards,
eBay