To make sure that you hear sound while watching videos, please check the volume controls on your computer. Also, be sure to increase the volume on other conventional video players on your computer, such as Real Player or Windows Media. This may have an effect on your computer's master volume levels. Next, check to see if your system meets these requirements for running the Video Viewer:
Macromedia Flash Player 7.0+ plug-in
Windows 2000 or higher with latest updates installed
Mac OS X 10.3 or higher
Firefox 1.1+, IE 5.0+, or Safari 1.0+
Broadband connection with 500+ Kbps
If your system meets all the requirements, but the Video Viewer still isn't working properly, please try troubleshooting with a different browser. Also, please test the audio on multiple videos.
Generally, if you have a high-speed internet connection you can expect the upload to take somewhere between 1-5mins for every 1MB. However, the experience is different for every user because of the variation in connection speeds. If your video is very large, it may take a long time to upload.