When you list your service area, it lets customers know the geographic area where you can provide your products and services.
Important: If you don't serve customers at your business address, do not enter an address under the "Info" tab in Google My Business. Leave the "business location" field blank.
To use a service area, your business must be one of the following business types:
- Service-area business: A business that visits or delivers to customers directly, but doesn’t serve customers at their business address.
- For example, businesses like cleaning services or plumbers.
- Service-area businesses can only create one profile for the metropolitan area that they serve.
- Hybrid business: A business that serves customers at their business address, but also directly visits or delivers to customers. If your business doesn’t have permanent on-site signage, it's not eligible as a storefront and should be listed as a service-area business.
- For example, a dine-in restaurant that also delivers food.
- Hybrid businesses can show their storefront address, set their hours for when they're staffed at that address, and designate a service area.
How it works
You can’t set your service-area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service -area by city, postal code, or another type of area.
Keep in mind:
- You can have up to 20 service areas.
- The boundaries of your overall area should not extend farther than about 2 hours of driving time from where your business is based.
If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:
- If you do serve customers at your business address and also have a service area: Enter both your address and service area.
- If you don't serve customers at your business address: Clear the address field and only enter your service area.
- On your computer, sign in to Google My Business.
- Make sure you're signed in with the account you used to sign up for Google My Business.
- Open the “Manage locations” tab.
- Click Add location
Add single location.
- Enter your business name. If you don’t find your business, enter your business information.
- Indicate whether you serve customers at your location:
- If you have a service-area business: Select No.
- If you have a hybrid business: Select Yes.
- Select your service areas or enter your own.
- Enter your phone number and website.
- Click Finish.
- Choose whether to begin the verification process now or later:
- To start the verification process immediately: Enter your business mailing address. This address doesn’t appear externally to your customers and is only used for verification.
- To start the verification process later: Select Verify later.
- If you select Verify later, you must return to your account to complete your business verification.
Add a service area
- Sign in to Google My Business.
- Make sure you're signed in with the account you used to sign up for Google My Business.
- If you have multiple locations, open the location you want to manage.
- In the menu, on the left, click Info.
- In the service area section, click Edit.
- Enter your service-area information.
- You can set up to 20 service areas based on the cities, postal codes, or other areas that you serve.
- Click Apply.
Edit a service area
- On your computer, sign in to Google My Business.
- Make sure you're signed in with the account you used to sign up for Google My Business.
- If you have multiple locations, open the location you want to manage.
- In the left menu, click Info.
- In the service area section, click Edit
.
- Enter your service-area information.
- We recommend that your service area be within 2 hours driving time from where the business is based.
- Click Apply
Remove a service area
- On your computer, sign in to Google My Business.
- Make sure you're signed in with the account you used to sign up for Google My Business.
- If you have multiple locations, open the location you want to manage.
- In the left menu, click Info.
- In the service area section, click Edit
.
- Next to each service area you want to remove, click Remove
. To remove all service areas at once, click Clear service areas.
- Click Apply.