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COVID-19 update: limited City Hall access

Public access is limited. Check the opening status of the service you require before planning an in-person visit.

Wearing a mask is required if you need to visit City, Park Board, and library facilities.

Some buildings on City Hall campus are open for select services. Meetings are by appointment only.

Find out about affected City and Parks facilities and services


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Contact Parks and Recreation

Visit City Hall at 453 W 12th Ave

Get location details and hours

Find a City of Vancouver employee

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Phone 3-1-1 for urgent requests and language interpretation

Hours: 7am to 10pm daily

Outside Vancouver: 604-873-7000

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Contact City Council

Contact City Council and the mayor as a group.

Contact Park Board Commissioners

Do you have a question or comment for the Park Board Commissioners? Tell us about it now using our online form.

Share your thoughts on the latest issues

Join a consultation

Comment on an application for rezoning or development

Speak at a meeting

Make a complaint

Complaints to the BC Ombudsperson

If you have a concern about a decision or action by the City you feel hasn't been properly addressed, you can make a complaint to BC Ombudsperson