Refer-a-Friend Program Terms of Service

Last Updated: February 28, 2020

The Automattic Refer-A-Friend Program (“Program”) allows you to earn and share rewards when you refer friends (“Referred Friends”) and they become new customers. The Program is offered subject to your acceptance, without modification, of these terms, the main Terms of Service, and any other guidelines or policies that we may publish from time to time (collectively, the “Agreement”).

1. Program eligibility

You must have an active account that’s in good standing (e.g., current on all applicable fees, compliant with our policies, etc.) in order to participate in the Program.

We may also offer other similar programs, such as the Automattic Affiliate Program. You may not receive compensation for more than one program at the same time.

2. Sharing your link

You can find your link via the Earn section of your dashboard. You can share your unique link with others to promote our products and services.

Here are some ground rules when it comes to sharing your link:

  • Be honest and accurately represent Automattic, our products, and our services.
  • Your link should only be used for personal and non-commercial purposes. Feel free to share your link on social channels, but you please don’t post your link on coupon or deal sites, or send spam or unsolicited messages.
  • Don’t manipulate or change your link.
  • Don’t engage in cookie stuffing or include false or misleading links wherever you share your link.
  • Don’t mask the referring URL information in your link (i.e. the page from where the link click is originating) or use redirects to make it seem like a Referred Friend’s click on your link came from another domain.
  • Don’t use your link in purchased ads or keywords on any search engine or third-party site, or engage in pay-per-click trademark bidding.
  • Don’t post your link on any of our activity on social media. For example, you shouldn’t post your link in a reply to our Tweet on Twitter or one of our posts on Facebook.

And if you engage in pay-per-click advertising on your site where you use your link, you must follow these guidelines:

  • You shouldn’t bid on any Automattic trademarks, or any variations or misspellings thereof, for search or content-based campaigns.
  • You cannot use Automattic trademarks in combination with any other keywords. For example, “ coupons.”
  • You may not use Automattic trademarks in your ad title, ad copy, display name, or as the display URL.
  • You may not link to our websites from any pay-per-click ad or use redirects that yield the same result.
  • You may not bid in any manner appearing higher than Automattic for any search term in position 1-5 in any auction-style pay-per-click advertising program.

We may discontinue or invalidate your link at any time, for example, if we suspect fraudulent or improper use.

3. Rewards

Both you and your Referred Friend will earn rewards if, via your link, your Referred Friend signs up for a new account and purchases a paid plan (making an “Eligible Purchase”). Other purchases, such as renewals of existing plans or the purchase of a domain registration, are not eligible. Purchases that are refunded or subject to dispute (such as chargebacks or reversals) are not Eligible Purchases.

A Referred Friend can only use one link, and you’ll only earn rewards if your Referred Friend correctly uses your specific link.

Please note that any rewards you may earn will be applied to your account up to two months after the month your Referred Friend made the Eligible Purchase.

Your rewards can only be applied to future purchases. There will be no other compensation of any kind in connection with your participation in the Program, and rewards are not redeemable for cash or any other payment. If your account is terminated for any reason, any unused rewards in or associated with your account will be null and void.

Please see our Program Details for more details, such as what rewards you and your Referred Friend may earn.

4. Your responsibilities

We hope that you love our services and refer all of your friends! But please note that you don’t have any authority to assume or create any obligation or warranty, express or implied, on our behalf, or to represent us in any capacity. As much as we appreciate you, nothing in these terms creates or implies any partnership, joint venture, agency, franchise, sales representative, or employment relationship.

You must comply with all laws that apply to your participation in the Program, including the FTC’s rules regarding sponsored endorsements (please see the FTC’s website for more details), all privacy laws that apply to the collection, use, and disclosure of personal information, and all marketing laws that apply to any messages you send in connection with this Agreement. You are solely responsible for your participation in the Program.

You’re also responsible for all costs and expenses you incur in connection with your participation in the Program, and any and all taxes, fees, duties, tariffs or charges which may be imposed on you in connection with your participation in the Program.

5. Termination and changes

We may update or terminate the Program, or terminate your participation in the Program, at any time in our sole discretion without prior notice to you. You may terminate your participation in the Program by ceasing to distribute your link. Immediately upon termination, you must remove any links you’ve shared.

We reserve the right to suspend accounts or remove rewards if we notice any activity that we believe is abusive, fraudulent, or in violation of the Agreement.

6. Updates to the terms

These terms may only be modified by a written amendment signed by an authorized executive of Automattic, or if we post a revised version. We’ll let you know when we make changes, for example, by posting here and updating the “Last Updated” date. Your continued participation in the program after the new terms take effect will be subject to the new terms, so if you disagree with any changes in the new terms, then you must terminate your participation in the Program.