"}}}},"cartTimeout":{"template":{"name":"flyoutError","data":{"error":{"button":{"text":"Your Cart","url":"/gp/cart/view.html?ref_=nav_err_cart_timeout"},"title":"Oops!","paragraph":"Unable to retrieve your cart."}}}},"primeTimeout":{"template":{"name":"flyoutError","data":{"error":{"title":""}}}},"ewcTimeout":{"template":{"name":"flyoutError","data":{"error":{"button":{"text":"Your Cart","url":"/gp/cart/view.html?ref_=nav_err_ewc_timeout"},"title":"Oops!","paragraph":"There's a problem loading your cart right now."}}}},"errorWishlist":{"template":{"name":"flyoutError","data":{"error":{"button":{"text":"Your Wishlist","url":"/gp/registry/wishlist/?ref_=nav_err_wishlist"},"title":"Oops!","paragraph":"Unable to retrieve your wishlist"}}}},"emptyWishlist":{"template":{"name":"flyoutError","data":{"error":{"button":{"text":"Your Wishlist","url":"/gp/registry/wishlist/?ref_=nav_err_empty_wishlist"},"title":"Oops!","paragraph":"Your list is empty"}}}},"yourAccountContent":{"template":{"name":"flyoutError","data":{"error":{"button":{"text":"Your Account","url":"/gp/css/homepage.html?ref_=nav_err_youraccount"},"title":"Oops!","paragraph":"Unable to retrieve your account"}}}},"shopAllTimeout":{"template":{"name":"flyoutError","data":{"error":{"paragraph":"Unable to retrieve departments, please try again later"}}}},"kindleTimeout":{"template":{"name":"flyoutError","data":{"error":{"paragraph":"Unable to retrieve list, please try again later"}}}}}); }); window.$Nav && $Nav.when("util.templates").run("FlyoutErrorTemplate", function(templates) { templates.add("flyoutError", "<# if(error.title) { #><#=error.title #><# } #><# if(error.paragraph) { #><# } #><# if(error.button) { #><#=error.button.text #><# } #>"); }); if (typeof uet == 'function') { uet('bb', 'iss-init-pc', {wb: 1}); } if (!window.$SearchJS && window.$Nav) { window.$SearchJS = $Nav.make('sx'); } var opts = { host: "completion.amazon.com/search/complete" , marketId: "1" , obfuscatedMarketId: "ATVPDKIKX0DER" , searchAliases: ["aps","amazon-custom-products","amazon-devices","amazonbasics","amazonfresh","amazon-pharmacy","wholefoods","allthebestpets","bartelldrugs","bristolfarms","freshthyme","kegnbottle","missionwinespirits","petfoodexpress","sousaswineliquors","surdyksliquorcheeseshop","unionsquarewine","vintagegrape","westsidemarket","stripbooks","popular","apparel","electronics","sporting","sports-and-fitness","outdoor-recreation","fan-shop","garden","videogames","toys-and-games","jewelry","digital-text","digital-music","prime-digital-music","watches","grocery","hpc","instant-video","handmade","handmade-jewelry","handmade-home-and-kitchen","prime-instant-video","shop-instant-video","baby-products","office-products","software","smart-home","magazines","tools","automotive","misc","industrial","mi","pet-supplies","digital-music-track","digital-music-album","mobile","mobile-apps","movies-tv","music-artist","music-album","music-song","stripbooks-spanish","electronics-accessories","photo","audio-video","computers","furniture","kitchen","audible","audiobooks","beauty","shoes","arts-crafts","appliances","gift-cards","pets","outdoor","lawngarden","collectibles","replacement-parts","financial","fine-art","fashion","fashion-womens","fashion-womens-clothing","fashion-womens-jewelry","fashion-womens-shoes","fashion-womens-watches","fashion-womens-handbags","fashion-mens","fashion-mens-clothing","fashion-mens-jewelry","fashion-mens-shoes","fashion-mens-watches","fashion-girls","fashion-girls-clothing","fashion-girls-jewelry","fashion-girls-shoes","fashion-girls-watches","fashion-boys","fashion-boys-clothing","fashion-boys-jewelry","fashion-boys-shoes","fashion-boys-watches","fashion-baby","fashion-baby-boys","fashion-baby-girls","fashion-luggage","3d-printing","tradein-aps","todays-deals","live-explorations","local-services","vehicles","video-shorts","warehouse-deals","luxury-beauty","banjo-apps","black-friday","cyber-monday","alexa-skills","subscribe-with-amazon","courses","edu-alt-content","amazon-global-store","prime-wardrobe","under-ten-dollars","tempo","specialty-aps-sns","luxury"] , filterAliases: [] , pageType: "GPHelp" , requestId: "X6DHE7C0XK61FZ7G62Z9" , sessionId: "141-1621652-2499641" , language: "en_US" , customerId: "" , b2b: 0 , fresh: 0 , isJpOrCn: 0 , isUseAuiIss: 1 }; var issOpts = { fallbackFlag: 1 , isDigitalFeaturesEnabled: 0 , isWayfindingEnabled: 1 , dropdown: "select.searchSelect" , departmentText: "in {department}" , suggestionText: "Search suggestions" , recentSearchesTreatment: "C" , authorSuggestionText: "Explore books by XXAUTHXX" , translatedStringsMap: {"sx-recent-searches":"Recent searches","sx-your-recent-search":"Inspired by your recent search"} , biaTitleText: "" , biaPurchasedText: "" , biaViewAllText: "" , biaViewAllManageText: "" , biaAndText: "" , biaManageText: "" , biaWeblabTreatment: "" , issNavConfig: {} , np: 0 , issCorpus: [] , cf: 1 , removeDeepNodeISS: "" , trendingTreatment: "C" , useAPIV2: "" , opfSwitch: "" , isISSDesktopRefactorEnabled: "1" , useServiceHighlighting: "true" , isInternal: 0 , isAPICachingDisabled: true , isBrowseNodeScopingEnabled: false , isStorefrontTemplateEnabled: false , disableAutocompleteOnFocus: "" }; if (opts.isUseAuiIss === 1 && window.$Nav) { window.$Nav.when('sx.iss').run('iss-mason-init', function(iss){ var issInitObj = buildIssInitObject(opts, issOpts, true); new iss.IssParentCoordinator(issInitObj); $SearchJS.declare('canCreateAutocomplete', issInitObj); }); } else if (window.$SearchJS) { var iss; // BEGIN Deprecated globals var issHost = opts.host , issMktid = opts.marketId , issSearchAliases = opts.searchAliases , updateISSCompletion = function() { iss.updateAutoCompletion(); }; // END deprecated globals $SearchJS.when('jQuery', 'search-js-autocomplete-lib').run('autocomplete-init', initializeAutocomplete); $SearchJS.when('canCreateAutocomplete').run('createAutocomplete', createAutocomplete); } // END conditional for window.$SearchJS function initializeAutocomplete(jQuery) { var issInitObj = buildIssInitObject(opts, issOpts); $SearchJS.declare("canCreateAutocomplete", issInitObj); } // END initializeAutocomplete function initSearchCsl(searchCSL, issInitObject) { searchCSL.init( opts.pageType, (window.ue && window.ue.rid) || opts.requestId ); $SearchJS.declare("canCreateAutocomplete", issInitObject); } // END initSearchCsl function createAutocomplete(issObject) { iss = new AutoComplete(issObject); $SearchJS.publish("search-js-autocomplete", iss); logMetrics(); } // END createAutocomplete function buildIssInitObject(opts, issOpts, isNewIss) { var issInitObj = { src: opts.host , sessionId: opts.sessionId , requestId: opts.requestId , mkt: opts.marketId , obfMkt: opts.obfuscatedMarketId , pageType: opts.pageType , language: opts.language , customerId: opts.customerId , fresh: opts.fresh , b2b: opts.b2b , aliases: opts.searchAliases , fb: issOpts.fallbackFlag , isDigitalFeaturesEnabled: issOpts.isDigitalFeaturesEnabled , isWayfindingEnabled: issOpts.isWayfindingEnabled , issPrimeEligible: issOpts.issPrimeEligible , deptText: issOpts.departmentText , sugText: issOpts.suggestionText , filterAliases: opts.filterAliases , biaWidgetUrl: opts.biaWidgetUrl , recentSearchesTreatment: issOpts.recentSearchesTreatment , authorSuggestionText: issOpts.authorSuggestionText , translatedStringsMap: issOpts.translatedStringsMap , biaTitleText: "" , biaPurchasedText: "" , biaViewAllText: "" , biaViewAllManageText: "" , biaAndText: "" , biaManageText: "" , biaWeblabTreatment: "" , issNavConfig: issOpts.issNavConfig , cf: issOpts.cf , ime: opts.isJpOrCn , mktid: opts.marketId , qs: opts.isJpOrCn , issCorpus: issOpts.issCorpus , deepNodeISS: { searchAliasAccessor: function($) { return (window.SearchPageAccess && window.SearchPageAccess.searchAlias()) || $('select.searchSelect').children().attr('data-root-alias'); }, searchAliasDisplayNameAccessor: function() { return (window.SearchPageAccess && window.SearchPageAccess.searchAliasDisplayName()); } } , removeDeepNodeISS: issOpts.removeDeepNodeISS , trendingTreatment: issOpts.trendingTreatment , useAPIV2: issOpts.useAPIV2 , opfSwitch: issOpts.opfSwitch , isISSDesktopRefactorEnabled: issOpts.isISSDesktopRefactorEnabled , useServiceHighlighting: issOpts.useServiceHighlighting , isInternal: issOpts.isInternal , isAPICachingDisabled: issOpts.isAPICachingDisabled , isBrowseNodeScopingEnabled: issOpts.isBrowseNodeScopingEnabled , isStorefrontTemplateEnabled: issOpts.isStorefrontTemplateEnabled , disableAutocompleteOnFocus: issOpts.disableAutocompleteOnFocus }; // If we aren't using the new ISS then we need to add these properties if (!isNewIss) { issInitObj.dd = issOpts.dropdown; // The element with id searchDropdownBox doesn't exist in C. issInitObj.imeSpacing = issOpts.imeSpacing; issInitObj.isNavInline = 1; issInitObj.triggerISSOnClick = 0; issInitObj.sc = 1; issInitObj.np = issOpts.np; } return issInitObj; } // END buildIssInitObject function logMetrics() { if (typeof uet == 'function' && typeof uex == 'function') { uet('be', 'iss-init-pc', { wb: 1 }); uex('ld', 'iss-init-pc', { wb: 1 }); } } // END logMetrics window.$Nav && $Nav.declare('config.navDeviceType','desktop'); window.$Nav && $Nav.declare('config.navDebugHighres',false); window.$Nav && $Nav.declare('config.pageType','GPHelp'); window.$Nav && $Nav.declare('config.subPageType','null'); window.$Nav && $Nav.declare('config.dynamicMenuUrl','\x2Fgp\x2Fnavigation\x2Fajax\x2Fdynamic\x2Dmenu.html'); window.$Nav && $Nav.declare('config.dismissNotificationUrl','\x2Fgp\x2Fnavigation\x2Fajax\x2Fdismissnotification.html'); window.$Nav && $Nav.declare('config.enableDynamicMenus',true); window.$Nav && $Nav.declare('config.isInternal',false); window.$Nav && $Nav.declare('config.isBackup',false); window.$Nav && $Nav.declare('config.isRecognized',false); window.$Nav && $Nav.declare('config.transientFlyoutTrigger','\x23nav\x2Dtransient\x2Dflyout\x2Dtrigger'); window.$Nav && $Nav.declare('config.subnavFlyoutUrl','\x2Fgp\x2Fnavigation\x2Fajax\x2Fgeneric.html'); window.$Nav && $Nav.declare('config.isSubnavFlyoutMigrationEnabled',true); window.$Nav && $Nav.declare('config.recordEvUrl','\x2Fgp\x2Fnavigation\x2Fajax\x2Frecordevent.html'); window.$Nav && $Nav.declare('config.recordEvInterval',15000); window.$Nav && $Nav.declare('config.sessionId','141\x2D1621652\x2D2499641'); window.$Nav && $Nav.declare('config.requestId','X6DHE7C0XK61FZ7G62Z9'); window.$Nav && $Nav.declare('config.alexaListEnabled',true); window.$Nav && $Nav.declare('config.readyOnATF',false); window.$Nav && $Nav.declare('config.dynamicMenuArgs',{"rid":"X6DHE7C0XK61FZ7G62Z9","isFullWidthPrime":0,"isPrime":0,"dynamicRequest":1,"weblabs":"","isFreshRegionAndCustomer":"","primeMenuWidth":310}); window.$Nav && $Nav.declare('config.customerName',false); window.$Nav && $Nav.declare('config.yourAccountPrimeURL',null); window.$Nav && $Nav.declare('config.yourAccountPrimeHover',true); window.$Nav && $Nav.declare('config.searchBackState',{}); window.$Nav && $Nav.declare('nav.inline'); (function (i) { if(window._navbarSpriteUrl) { i.onload = function() {window.uet && uet('ne')}; i.src = window._navbarSpriteUrl; } }(new Image())); window.$Nav && $Nav.declare('config.autoFocus',false); window.$Nav && $Nav.declare('config.responsiveTouchAgents',["ieTouch"]); window.$Nav && $Nav.declare('config.responsiveGW',false); window.$Nav && $Nav.declare('config.pageHideEnabled',false); window.$Nav && $Nav.declare('config.sslTriggerType','flyoutProximityLarge'); window.$Nav && $Nav.declare('config.sslTriggerRetry',0); window.$Nav && $Nav.declare('config.doubleCart',false); window.$Nav && $Nav.declare('config.signInOverride',true); window.$Nav && $Nav.declare('config.signInTooltip',false); window.$Nav && $Nav.declare('config.isPrimeMember',false); window.$Nav && $Nav.declare('config.packardGlowTooltip',false); window.$Nav && $Nav.declare('config.packardGlowFlyout',false); window.$Nav && $Nav.declare('config.rightMarginAlignEnabled',true); window.$Nav && $Nav.declare('config.flyoutAnimation',false); window.$Nav && $Nav.declare('config.campusActivation','null'); window.$Nav && $Nav.declare('config.primeTooltip',false); window.$Nav && $Nav.declare('config.primeDay',false); window.$Nav && $Nav.declare('config.disableBuyItAgain',false); window.$Nav && $Nav.declare('config.enableCrossShopBiaFlyout',false); window.$Nav && $Nav.declare('config.pseudoPrimeFirstBrowse',null); window.$Nav && $Nav.declare('config.sdaYourAccount',false); window.$Nav && $Nav.declare('config.csYourAccount',{"url":"/gp/youraccount/navigation/sidepanel"}); window.$Nav && $Nav.declare('config.cartFlyoutDisabled',true); window.$Nav && $Nav.declare('config.isTabletBrowser',false); window.$Nav && $Nav.declare('config.HmenuProximityArea',[200,200,200,200]); window.$Nav && $Nav.declare('config.HMenuIsProximity',true); window.$Nav && $Nav.declare('config.isPureAjaxALF',false); window.$Nav && $Nav.declare('config.accountListFlyoutRedesign',false); window.$Nav && $Nav.declare('config.navfresh',false); window.$Nav && $Nav.declare('config.isFreshRegion',false); if (window.ue && ue.tag) { ue.tag('navbar'); }; window.$Nav && $Nav.declare('config.blackbelt',true); window.$Nav && $Nav.declare('config.beaconbelt',true); window.$Nav && $Nav.declare('config.accountList',true); window.$Nav && $Nav.declare('config.iPadTablet',false); window.$Nav && $Nav.declare('config.searchapiEndpoint',false); window.$Nav && $Nav.declare('config.timeline',false); window.$Nav && $Nav.declare('config.timelineAsinPriceEnabled',false); window.$Nav && $Nav.declare('config.timelineDeleteEnabled',false); window.$Nav && $Nav.declare('config.extendedFlyout',false); window.$Nav && $Nav.declare('config.flyoutCloseDelay',600); window.$Nav && $Nav.declare('config.pssFlag',0); window.$Nav && $Nav.declare('config.isPrimeTooltipMigrated',false); window.$Nav && $Nav.declare('config.isDynamicWishListMigrationEnabled',false); window.$Nav && $Nav.declare('config.hashCustomerAndSessionId','a4ccad3b88cb4d45888dba0a356084df0d126c04'); window.$Nav && $Nav.declare('config.isExportMode',true); window.$Nav && $Nav.declare('config.languageCode','en_US'); window.$Nav && $Nav.declare('config.environmentVFI','AmazonNavigationCards\x2Fdevelopment\x40B6062363533\x2DAL2_x86_64'); window.$Nav && $Nav.declare('config.isHMenuBrowserCacheDisable',false); window.$Nav && $Nav.declare('config.signInUrlWithRefTag','https\x3A\x2F\x2Fwww.amazon.com\x2Fap\x2Fsignin\x3Fopenid.pape.max_auth_age\x3D0\x26openid.return_to\x3Dhttps\x253A\x252F\x252Fwww.amazon.com\x252Fgp\x252Fhelp\x252Fcustomer\x252Fdisplay.html\x252F\x253Fie\x253DUTF8\x2526nodeId\x253D201357590\x2526ref_\x253DnavSignInUrlRefTagPlaceHolder\x26openid.identity\x3Dhttp\x253A\x252F\x252Fspecs.openid.net\x252Fauth\x252F2.0\x252Fidentifier_select\x26openid.assoc_handle\x3Dusflex\x26openid.mode\x3Dcheckid_setup\x26openid.claimed_id\x3Dhttp\x253A\x252F\x252Fspecs.openid.net\x252Fauth\x252F2.0\x252Fidentifier_select\x26openid.ns\x3Dhttp\x253A\x252F\x252Fspecs.openid.net\x252Fauth\x252F2.0\x26'); window.$Nav && $Nav.declare('config.isSmile',false); window.$Nav && $Nav.declare('config.regionalStores',[]); window.$Nav && $Nav.declare('config.isALFRedesignPT2',true); window.$Nav && $Nav.declare('config.isNavALFRegistryGiftList',false); window.$Nav && $Nav.declare('config.marketplaceId','ATVPDKIKX0DER'); window.$Nav && $Nav.declare('config.exportTransitionState','in'); window.$Nav && $Nav.declare('config.enableAeeXopFlyout',true); if (window.P && typeof window.P.declare === "function" && typeof window.P.now === "function") { window.P.now('packardGlowIngressJsEnabled').execute(function(glowEnabled) { if (!glowEnabled) { window.P.declare('packardGlowIngressJsEnabled', true); } }); window.P.now('packardGlowStoreName').execute(function(storeName) { if (!storeName) { window.P.declare('packardGlowStoreName','generic'); } }); } window.$Nav && $Nav.declare('configComplete'); -->

Amazon Appstore

Get help using and troubleshooting common issues with the Amazon Appstore apps and in-app purchases.

Spotlight

In-App Purchases



Use the Amazon Appstore



Amazon Coins



Troubleshooting



Subscriptions



Terms & Conditions



Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.