Hayward Gallery

Your visit

The Hayward Gallery is Covid-secure. As always, maintain social distancing and make sure you wear a face covering at all times in the gallery. There's plenty of hand sanitiser available to keep your hands clean.

As we welcome you back, our number one priority is the health and wellbeing of our visitors and staff, so we’ve introduced a number of measures to help everyone stay safe.

Here's what you need to know before you visit.

Our measures 

We’re following the official government guidance on working safely during coronavirus to make sure we’re Covid-secure.

Measures we’ve introduced so far include:

• Reduced visitor numbers
• Clear signage and one-way systems
• Hand sanitiser stations 
• Regular and thorough cleaning 
• Going cash-free

So that we can take part in the NHS Test and Trace service, we need to collect your data and some information about you when you visit. Find out more

We’ll continue to review and manage any risks and to respond to any changes in the guidance, keeping our staff trained and up to date as we go. 

Reduced visitor numbers

We’re admitting fewer visitors than usual so that you can easily keep a safe distance from others and enjoy a crowd-free visit.

When you book, you’re given a time slot to make sure that we keep to a safe number of people within the gallery. 

Keep others safe

You must wear a face covering during your visit, for your safety and the safety of other visitors and staff.

Please, stay at home if you have symptoms of illness such as a cough, sore throat or fever or have been in contact in the past 14 days with someone who has coronavirus. You can email us to refund or exchange your ticket before your time slot.  

Email us (Monday to Friday)

During your visit

To keep yourself and others safe, please:

• Wear a face covering
• Follow our one-way system 
• Keep a safe distance from others
• Use the hand sanitiser provided

Access information

You don't have to wear a face covering if there’s a good reason why you can't do so. For example:

• children under the age of 11 do not have to wear a face covering
• you don't have to wear a face covering if you can't put on, wear or remove it because of a physical or mental illness, impairment or disability
• you don't have to wear a face covering if putting on, wearing or removing it will cause you severe distress
• you don't have to wear a face covering if you are providing assistance to someone who relies on lip reading to communicate

We're open Wednesday – Saturday, 11am – 7pm, and Sunday, 10am – 6pm; and closed on Monday and Tuesday.

Our address is: Hayward Galley, Belvedere Road, London SE1 8XX.

• The nearest tube and train stations within 5-7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines).
• There are also lots of bus routes with stops 2-5 minutes from our venues. For more information on getting here by road, rail or river.

Visit our Getting here page

Pre-booking online is essential

You must book your tickets online in advance. If you are a Member or supporter, please book your ticket online (details of how to book these tickets are below). 

Once you’ve booked, we’ll send you an e-ticket. There’s no need to print your e-ticket – just show your phone to our hosts on entry to the gallery. 

Tickets admit you to both exhibitions, Matthew Barney: Redoubt and Igshaan Adams: Kicking Dust.

If you don't receive your e-ticket

Check your spam folder for an email from [email protected]. If you don’t receive your e-ticket within a few hours of booking, please get in touch. 

Email us

Members

If you are a Member or supporter, you must book your ticket online in advance by selecting the 'Members’ free ticket' option under the concessions tab. This can only be applied to one ticket. Any extra tickets will be priced at the standard rate unless another concession applies.

Dual Members must book their tickets separately.

Unable to attend

If you’re not able to attend your booking, please email us before your time slot. 

Please, stay at home if you have symptoms of illness such as a cough, sore throat or fever or have been in contact in the past 10 days with someone who has coronavirus. You can email us to refund or exchange your ticket before your time slot.

Email us 

Lambeth residents

Lambeth resident tickets are £5. Tickets must be booked in advance via our website by selecting the 'Lambeth residents' ticket type under the concessions tab. ID may be requested on arrival. 

Under-30s

Under-30s tickets are £5. Tickets must be booked in advance via our website by selecting the 'Under 30' ticket type under the concessions tab. ID may be requested on arrival. 

Join our under-30s scheme

Under 12s

Under-12s tickets are free. Tickets must be booked in advance via our website by selecting the 'Under 12' ticket type under the concessions tab. ID may be requested on arrival.

Reciprocal tickets 

Reciprocal tickets are available Wednesday – Friday only, after 4pm. Tickets must be booked in advance by emailing us, giving the date and time you would like to visit the gallery. Please remember to bring valid ID with you when you visit.

Email us

Museums Association and ICOM

Members of the Museums Association and ICOM can get one free ticket. Tickets must be booked in advance by emailing us, giving the date and time you would like to visit the gallery. Please remember to bring valid ID with you when you visit.

Email us

When you arrive

Entrance to the exhibition is via the Hayward Gallery main entrance. We’re operating a one-way system. 

Get here as close to your time slot as possible – you won’t be able to come into the Hayward Gallery to wait.

Toilets

Toilets, including accessible toilets, are open for ticket holders in the Hayward Gallery Foyer.

Cloakroom

The cloakroom is closed in order to reduce face-to-face contact. You won’t be able to bring any bags over 40 x 25 x 25cm into the exhibition, so please leave large bags at home. 

Visitors with prams, buggies and wheelchairs are welcome.

Shop

After leaving the exhibition, the one-way system takes you through the Hayward Gallery Shop, which is now cash-free.

When you arrive

There may be short queues to enter the building and the exhibition. If you are not able to queue or need further assistance, our hosts are here to help you. 

For level access to the gallery from Queen Elizabeth Hall Slip Road, use the car park lift to the Hayward Gallery Foyer. All floors are accessible from the main foyer. 

Download step-free access map

More about Access & facilities

Inside the gallery

Accessible toilets are available, and there is some seating for visitors who need it during their visit. 

We welcome wheelchair users and guide companion dogs. Wheelchairs and gallery stools are available for visitors by speaking to a host when you arrive (subject to availability).

Our Access Scheme

If you’re signed up to our Access Scheme, you’re eligible to bring a companion free of charge. Please book a standard ticket and email us to add your companion to your booking. If you are unable to book online, please get in touch.

Email us

More about our Access Scheme

Parking

Blue Badge holders and those with access requirements can be dropped off on the Queen Elizabeth Hall Slip Road off Belvedere Road (the road between the Royal Festival Hall and the Hayward Gallery).

There are four Blue Badge parking spaces available for visitors located on the Queen Elizabeth Hall Slip Road. Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.

Blue Badge parking at National Theatre

Alternative parking for Blue Badge holders visiting the Southbank Centre can be found at the National Theatre car park (330 metres). If you are visiting the Hayward Gallery, just take your badge and car park ticket to the Ticket Desk in the gallery foyer for validation before you leave.

Please note: on Sunday when the National Theatre building is closed there is no step-free access from the car park.

Alternative parking is available nearby at the APCOA Cornwall Road Car Park (490 metres), subject to charges.

Blue Badge parking APCOA Cornwall Road

Alternative parking for Blue Badge holders visiting the Southbank Centre can also be found at the South Bank Car Park – APCOA Cornwall Road Car Park. Just take your badge and car park ticket to the parking attendant office at the entrance to the car park for validation before you leave.

A drop-off point at the Royal Festival Hall (30 metres) has been created for visitors who are unable to walk from alternative car parks.

A selection of the restaurants and cafes on our site are now open. 

Where to eat & drink